Muito ruim
Response from developer
Olá. Sinto muito que a sua experiência tenha sido negativa. Poderia nos enviar um e-mail para support@stratifylabs.net informando o seu modelo de dispositivo e a versão do sistema operacional? Queremos entender melhor o que aconteceu para tentar ajudar. Atenciosamente, Ricardo.
Scammers not official app
Response from developer
Hi. I am sorry to hear about your frustration regarding our pricing. We offer a free version with certain limitations, while our subscription unlocks full access to all features and content. Please contact us at support@stratifylabs.net so we can look into your concerns and assist you further. Best, Marcus
Don’t work
Response from developer
Hello. I am very sorry to hear about the trouble you have had with the app freezing and the connection issues. Regarding the charge, please know that all transactions are processed by Apple and require your explicit authorization through FaceID, TouchID, or your passcode. Please email us at support@stratifylabs.net with your device model and OS version so we can look into these technical problems and help you further. Best, Sarah
Charged me for app I never used!
Response from developer
Hello. I am very sorry to hear about this frustrating experience with your account. Please know that all transactions are processed securely through Apple and require your explicit authorization via FaceID, TouchID, or passcode. Please contact us at support@stratifylabs.net so we can look into the details and help resolve this for you. Best, Sarah.
Free trial isn’t free
Response from developer
Hi. I am sorry to hear you had this experience with the trial. Please note that all transactions are processed by Apple and require your explicit authorization through FaceID, TouchID, or your passcode. Please email us at support@stratifylabs.net so we can look into the details of your account and help resolve this for you. Best, Marcus
Cancelamento de assinatura
Response from developer
Olá Fernanda. Entendo a sua frustração com a dificuldade em encontrar o suporte. Como todas as transações são processadas diretamente pela Apple, elas exigem sua autorização via FaceID, TouchID ou senha, mas estou aqui para ajudar. Por favor, envie um e-mail para support@stratifylabs.net os detalhes do seu pedido para que possamos verificar o que aconteceu. Atenciosamente, Ricardo
Needs to be easier to hard
Response from developer
Hello Myrna, I am sorry to hear you are having trouble navigating the app. Could you please send us an email at support@stratifylabs.net with your device model and OS version? We would like to look into this and make things easier for you. Best, Sarah.
Engana
Response from developer
Olá. Sinto muito que tenha tido essa impressão, pois oferecemos uma versão gratuita com limitações e uma versão premium que libera todo o conteúdo. Todas as transações são processadas pela Apple e exigem sua autorização explícita via FaceID, TouchID ou senha. Por favor, entre em contato conosco pelo e-mail support@stratifylabs.net para que possamos verificar o que aconteceu e te ajudar. Atenciosamente, Beatriz
Hard to use
Response from developer
Hello Scotsken, I am sorry to hear that you are running into freezing issues while using the app. Could you please send an email to support@stratifylabs.net with your device model and current OS version? This information will help our team investigate what is going wrong so we can get it fixed for you. Best regards, Julian
Péssimo,
Response from developer
Olá Cleomilson. Sinto muito que a sua experiência com o aplicativo não tenha sido boa. Poderia nos enviar um e-mail para support@stratifylabs.net informando o modelo do seu dispositivo e a versão do sistema para que possamos entender o que houve? Atenciosamente, Ricardo.
Funktioniert nicht
Response from developer
Hallo. Es tut mir leid zu hören, dass die App bei Ihnen nicht funktioniert. Bitte senden Sie uns eine E-Mail an support@codynix.xyz mit Ihrem Gerätemodell und der verwendeten iOS-Version, damit wir uns das genauer ansehen können. Beste Grüße, Marc.
Does not work
Response from developer
Hello. We are sorry to hear you are having trouble with the available cloud services. Could you please send an email to support@codynix.xyz with your device model and OS version so we can investigate this? We appreciate your feedback and hope to help you get this sorted. Best, Marcus
charge me for one year instead of the free trial
Scam Does not function
don’t buy this
Doesn’t work
Response from developer
Hi karanld. I am sorry to hear you are having trouble getting things to work. Please send your device model and OS version to support@codynix.xyz so we can investigate this for you. Thanks, Sarah.
Please cancel
Response from developer
Hello Chelle, I am sorry to hear you are having trouble with the purchase. Please keep in mind that all transactions are processed by Apple and require your explicit authorization through FaceID, TouchID, or your passcode. Please email us at support@codynix.xyz so we can look into the details and help you resolve this. Best, Sarah.
KEL
Pixma3722
Response from developer
Hello. It is great to hear that you have gotten the hang of the system and are finding it intuitive to use. We truly appreciate you taking the time to share your positive experience with us. Thank you for being a part of our community. Best, Jonathan
Owner
Response from developer
Hello Leon SR, Thanks for giving the app a try and for your honest feedback. We understand it can take some time to get familiar with a new app. We hope you'll explore it more and see if it fits your needs. Best, Alex
