Lost your money on this product
App no work in Apple phones horrible strongly recommended to stay a way from this product over price n no work well
Can’t use with Nikon d500
I bought this system a year or two ago and have used it successfully with a Nikon d7000. However I now have added a d500 and would like to use my Case system with that but the connecting cable is not compatible as the d500 does not accept a conventional usb cable. I have attempted to contact the manufacturer using the email on the box I received the Case remote in but my message has been returned undelivered leaving me frustrated. Hopefully someone will read this and email me please??
Given that it’s been ages since I first posted the above review and no one has had the decency to respond I would downgrade my rating further
To make matters worse I have downloaded an update and now find it won’t even connect to my D7000!!!! 😡😡😡. Essentially this makes it useless and a total waste of money. I won’t hold my breath expecting a response from the manufacturers🤷🏼♂️🤷🏼♂️🤷🏼♂️🤷🏼♂️
Given that it’s been ages since I first posted the above review and no one has had the decency to respond I would downgrade my rating further
To make matters worse I have downloaded an update and now find it won’t even connect to my D7000!!!! 😡😡😡. Essentially this makes it useless and a total waste of money. I won’t hold my breath expecting a response from the manufacturers🤷🏼♂️🤷🏼♂️🤷🏼♂️🤷🏼♂️
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Not Working on iPhone 14!!
Just purchased this little device to work with my 1DX Markll and iPhone 14. Unfortunately no matter what I do it cannot find the device on the app. It works perfectly on my Samsung Galaxy S20+ so I know I’m setting it up correctly. Only the 20+ is a company phone so I need it on my iPhone.
Works once
Everything is fine at the start of the shoot. But once you disconnect or power off camera it NEVER finds the camera again. Tried everything, sometimes rebooting the iPad does it but that not even resolved the issue. Stay away!
Keeps crashing
Keeps crashing
Falls just short in an industry where details matter
To make decent hardware is one thing, but to create an accompanying app that upholds the brand? Dicey for any business, and the struggles are exemplified here with Air Remote.
Functionality-wise almost everything you’d need for client monitoring is there, including the ability to lock camera controls with a PIN code to prevent accidental changes by the client while shooting.
However, screen space is a premium on a 9-12” display, and the poor use of that space results in this app looking quite unprofessional on a shoot in front of a client:
The app is not natively designed for the many different iPad display sizes. It simply scales the one version for all sizes, which means that on any iPad large enough to use as a client monitor the interface panels and buttons are huge, bringing us to the other major issue…
The interface cannot be hidden. Honestly this app would earn back the two lost stars if I could just see the latest image and nothing else when needed. An option to hide the interface or individual strips of buttons is an absolute must for future versions.
These issues represent a lack of care for the user experience, and while some slack is to be cut for a company that’s known for brightly coloured cables and not the tethering software of multi billion dollar corporations, a creative professional wears these products as a part of their own brand, and may ultimately choose to protect that brand by choosing another solution.
Functionality-wise almost everything you’d need for client monitoring is there, including the ability to lock camera controls with a PIN code to prevent accidental changes by the client while shooting.
However, screen space is a premium on a 9-12” display, and the poor use of that space results in this app looking quite unprofessional on a shoot in front of a client:
The app is not natively designed for the many different iPad display sizes. It simply scales the one version for all sizes, which means that on any iPad large enough to use as a client monitor the interface panels and buttons are huge, bringing us to the other major issue…
The interface cannot be hidden. Honestly this app would earn back the two lost stars if I could just see the latest image and nothing else when needed. An option to hide the interface or individual strips of buttons is an absolute must for future versions.
These issues represent a lack of care for the user experience, and while some slack is to be cut for a company that’s known for brightly coloured cables and not the tethering software of multi billion dollar corporations, a creative professional wears these products as a part of their own brand, and may ultimately choose to protect that brand by choosing another solution.
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Disappointed
While changing the shutter speed or iso the histogram never updates. Only way to see if I have the correct setting for me is to go into library and view photo and try again. I have new software. If I’m doing something incorrectly let me know please!
I’m using Nikon d 810. What’s the use tethering if I don’t see live update?if there is a fix I will update my review.
I’m using Nikon d 810. What’s the use tethering if I don’t see live update?if there is a fix I will update my review.
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Doesn’t work on iPhones
Does not connect at all on iPhone... any of my iPhones. Would sometimes work on my iPad, but no luck on phone. Very disappointed.
Can’t find camera over and over
This thing is great when it works, but when you need it with a client if fails and fails a lot. Not reliable. It is downright embarrassing to use this.
Needs an update.
Updated my Apple OS and now can’t get the air remote to work
Out of Box Failure- Detection problem from app on iphone
App is installed on iphone 8+ and air case connected to Nikon d750. Tapping on app returns detection failure message. Tapping on app return case detection failure message. Disappointed. Note: Charged Case Air overnight but light show yellow/orange and not green when on camera.
Wow, practically unusable...
I’ve been shooting tether for a long time. Was looking for away to be tethered... without being tethered.
Bought their $350 unit. Even though Catalina is not compatible, I found a work around to us in capture one. Just set a favorite folder in you session that points to a folder that their program sinks with and your good. That’s the good bit. Yay, I can use it. Slows the work flow cause I lose automatic naming as you take pictures in capture one, but. If I don’t want to be on a cable it’s nice.
Air remote app on ipad... is. Horrendous. The description, has lots of features to control camera... and yeah. It does that. But the image quality to preview is terrible. I understand if you had a temporary low quality so you could start seeing it.... but why would it never get my 50mp image to come through sharp??? I have to enable a auto download... that saves it to my iPad. Just so I can look at it. But the app can’t work in the background, so I can’t even just leave that open.
If you can see live view pretty quickly... I have to think there is a way to stream an image of that quality immediately to the pad(cause it can do that as a video) so you can review lighting setup immediately. Then over the next few seconds the actual file comes up. Just have preview reference a lower quality or something. Even removing the speed, no EVER having a high quality image come up is crazy. So the only work around is to save... JPGs AND RAW. Which is a waste of space. And
Go back to the drawing board please. Should have to work around or change how you work to use something. You even say that in your video. Why I bought this. Sadly. To use wireless, I have to change a lot.
Will still use in situations where cable is not feasible... but was hoping this would be how in shot on location now. 🤷🏻♂️
Honestly the best feature is seeing all the images on your card. Makes it quicker to clear out images you don’t want. But again... sadly. If I want to really review the image on RAW. I have to download to my iPad and look in photos app.
Bought their $350 unit. Even though Catalina is not compatible, I found a work around to us in capture one. Just set a favorite folder in you session that points to a folder that their program sinks with and your good. That’s the good bit. Yay, I can use it. Slows the work flow cause I lose automatic naming as you take pictures in capture one, but. If I don’t want to be on a cable it’s nice.
Air remote app on ipad... is. Horrendous. The description, has lots of features to control camera... and yeah. It does that. But the image quality to preview is terrible. I understand if you had a temporary low quality so you could start seeing it.... but why would it never get my 50mp image to come through sharp??? I have to enable a auto download... that saves it to my iPad. Just so I can look at it. But the app can’t work in the background, so I can’t even just leave that open.
If you can see live view pretty quickly... I have to think there is a way to stream an image of that quality immediately to the pad(cause it can do that as a video) so you can review lighting setup immediately. Then over the next few seconds the actual file comes up. Just have preview reference a lower quality or something. Even removing the speed, no EVER having a high quality image come up is crazy. So the only work around is to save... JPGs AND RAW. Which is a waste of space. And
Go back to the drawing board please. Should have to work around or change how you work to use something. You even say that in your video. Why I bought this. Sadly. To use wireless, I have to change a lot.
Will still use in situations where cable is not feasible... but was hoping this would be how in shot on location now. 🤷🏻♂️
Honestly the best feature is seeing all the images on your card. Makes it quicker to clear out images you don’t want. But again... sadly. If I want to really review the image on RAW. I have to download to my iPad and look in photos app.
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Wth ?
This app did not work as it claimed it would or i am unsure about it being able to control and pair any remote wireless camera any help or suggestions??
Does not connect Sony A7III
I recently purchased the Air Direct and have not been able to connect my camera to neither the Mobile application or the MAC software. When opening the App it never finds the camera and cannot use the Air Direct (I have tried in my IPhone XR Version 13.3, IPad Pro 13.3 and Mac Book Pro.... I have a SonyA7III... I have also tried to contact you through costumer support with no response, and through Instagram... please provide a solution.
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Reading developer responses helped
I was struggling to get the software to do what I wanted - show fully downloaded images on my iPad for preview rather than relying on the tiny display on the back of my camera. I was shooting in RAW with my Nikon d850 and images were never downloaded. After reading developer comments, I’m now shooting RAW + jpg basic with “Save Images” and “Ignore Raw” settings in the app. Takes about 5 seconds for image to load which is probably about all the wireless tech will allow. I’m not sure how large the jpg file is but it’s a 45 megapixel sensor... obviously can’t wait for the image on every shot, but let’s me check image quality and lighting before the shoot really begins. I’m using this in the field where bringing a computer just is too bulky
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Serious Performance Issues on iOS Devices
Just purchased an Air Direct and have found its file transfer time on iOS devices is REALLY slow. A high-quality JPEG on a Nikon Z7 takes 25 seconds (this is JPEG only. NO RAW FILES BEING TRANSFERRED) to transfer to an iOS device. Distance is only 5’. Doesn’t matter if 2.4 or 5GHz is being used. Same slow transfer. I’ve tried several iphones/ipads and all are slow. The exact same camera/photo/distance going to an Android phone takes 1/3 the time. Using the Air Direct in ADU mode to a Windows tablet running Capture One is pretty quick. I can transfer a RAW file to the windows tablet quicker than a JPEG goes to an iOS device. Would hold off on buying the Air Direct if you plan on using iOS devices. And yes, I’m using the latest version of the iOS appl and I’ve uninstalled/reinstalled with no change in performance.
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New app is excellent
I downloaded the new app and I am extremely happy with it. It has the ease of use and functionality I need and it works very smoothly
Works exactly as I expected it to
Quick transfer. Easy to use.
Air Remote, Cool Tech that Works
I am using Air Remote as a new user, very pleased with how easy it was to connect and synch to my camera(s). I have more than one daily use camera, so easy switching is important. There are multiple WiFi and Bluetooth devices around us all of the time, somehow Air Remote is not interfered with and images, etc transfer without a problem.
Nice to be able to have a few less cables around an already busy work area....
Nice to be able to have a few less cables around an already busy work area....
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Air Remote Update is Great!
I just got notified that Air Remote was recently updated from Case Remote App to support the new Air Direct device from Tether Tools. I gave the new app a try and an happy to see new features I wanted. They added the ability to save Raw to the card and only transfer JPEGs and social share which helps get my image to an off-site client when needed.
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