Gougy and confusing
They added a default gratuity of 15%. This was not there in early versions of this app. They do send you a bunch of texts and add on “check your tip settings.” This is deceptive. Deleting after using recently, I am no longer your customer.
Verification is broken
No matter how many time I do the verification photos. It says failed. I ended up just booking online
Hidden charges and dishonest behaviour
Buyer beware. They have a lot of hidden charges if you order a cab via this app. A 15% gratuity is included and a $2 convenience charge for using the app. It comes off as very dishonest and non transparent.
Just call instead and book a time.
Just call instead and book a time.
Additional Hidden Charges
The app by default adds tip that is not shown to the end user. Plus, they add other charges like waiting charge, without any waiting occurring or without letting you know.
Very disappointing and deceiving.
Very disappointing and deceiving.
App
This app does not work
