A Lifesaver
I didn't know that I had dangerous levels of radon in my home until I purchased an Airthings device. Thank You for making this potentially life saving product.
No support at all
No support. No warranty
Great app and devices
I know I’m supposed to rate the app here but it’s tied to the devices too. The app is simple and minimal but effective at conveying data. Syncing and updating firmware is quick and simple to do.
WiFi
Nice product but WiFi capable would be nicer
Hair thing wave 2
It doesn’t work and you can’t contact customer support by phone. I am not a computer guy and don’t do well on AI or other forums.
poor syncing
poor syncing and staus
Terrible product
Put 2 of there products side by side for over a month starting at the same time and one radon reading was 1.2 and the other was 5.8. I was told they were under different conditions is the reasoning. Idk how you get more of the same conditions being mounted 1 inch apart on the same wall in the same room. No other explanation just kept coming up with excuses other than it could be a faulty product.
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Very useful for monitoring basement environment
Due to others in the neighborhood with radon mitigation units I decided to test our basement which we are building out. This unit was highly rated by Consumer Reports thus I purchased it and set it up. I also setup a radon test kit for 72hrs to compare. Both methods returned higher than recommended levels so I arranged for radon remediation. That included sealing slab cracks, sump cover, and the perimeter of our floating slab (cove joints). This unit has allowed continuous monitoring to determine the effectiveness of the remediation. Levels are now below 2.0. It is also great to monitor other environmental measures: VOC, PPM, and CO2. I was already monitoring Temp and Humidity but it is nice to have all in one unit. I feel pretty confident that problem has been addressed. I am now looking to buy another unit to monitor an addition without a basement to see if there are any concerns.
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No built in WiFi
No built in WiFi- Bluetooth only disappointed
50/50
It works when it works. Have issues connecting over Bluetooth / wifi after moving locations. Status reads all good but one is not connected to internet in weeks and the other still shows collecting first samples with no live updating available even though it’s on network…
Unhappy with need to create an online account
Full disclosure, the device and application are fine. However I am very unhappy that I have to create yet another online account with yet another company disclosing my email yet again to get the features I paid for. To emphasize, I paid for. There is no good reason to create an online account in some data center 1000s of miles away to simply connect to my device. In my house. To my phone. In my house.
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Horrible interface logic and graph layout for iPhones.
Clunky app and graphs that don’t show all the data in a meaningful way. Notifications that show on the app screen that don’t show anything when clicked on or disappear after open. Obviously a creator that hasn’t tried or had users try.
Updated App made $300 in devices useless
Updated App made $300 in devices useless
Constantly resets itself.
Changes settings itself all the time. I set the certain views and certain order of rooms - the app changes all itself all the time. Fix it!
Precise, immediately responsive and useful
Almost no flaws except easy references to the meaning of different acronyms and technical names. Don’t assume all people know.
It would be a good ideas to suggest solutions to anormal levels of whatever is detected.
It would be a good ideas to suggest solutions to anormal levels of whatever is detected.
Frustrating and outdated
Key parts of the dashboard are often obscured by the floating toast notification that reads “all devices are up to date”. Can’t dismiss, can’t hide, can’t disable.
The developer failed to include widgets, which means I can’t track the data from my Home Screen, so I have to open the app, wait for it to load, wait for the toast to go away, and then scan. Very dumb.
The developer failed to include widgets, which means I can’t track the data from my Home Screen, so I have to open the app, wait for it to load, wait for the toast to go away, and then scan. Very dumb.
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Highly Accurate
I checked the Airthings device along side the engineer’s sensing device for a month. The results are very accurate.
Sub- par
It does not work when there isn’t internet, a forever connection is needed.
App stopped to show historic data
Since a few updates ago the app does not show the historic data of my wave gen1 radon detector.
Surrounding Environment
I find Airthings to be highly technical and of a total value providing information about my surrounding environment . A GREAT Value for the cost !!!
