Horrible
Rebranding just to be 90% AI and your WHOLE APP SUCKS yikes what a management
Excellent
I was looking for sneakers for men and decided to check AIVI. Found a pair I really liked without spending too much time searching. The fit is comfortable, they look good with casual outfits, and ordering through the app was easy. Pretty happy with the purchase overall.
Liked the Fit
I was looking for a good men’s shirt and decided to check AIVI. Found a few styles I liked, and the app made it easy to compare and order. The shirt I received fits well and looks good too. Overall, a smooth experience and happy with the purchase.
Liked the variety of styles
I was looking for pants for men and found some good options on AIVI. I liked the variety of styles, and the app was easy to browse. The pair I ordered fits well and is comfortable for everyday wear. Overall, really happy with the purchase.
Terrible service zero English
Poor service v rude and even worse English! I would avoid this delivery if possible
Better than expected
I’ve bought men’s shirts from Namshi and Centrepoint before, but recently tried AIVI and honestly liked the experience better. The shirt fit really well, the quality was good, and I found the style I was looking for without much hassle. Pretty happy with the purchase!
Good Fit & Quality
I’ve tried buying jeans from Namshi and Centrepoint before but I didn’t always find the fit I was looking for. Recently tried AIVI for men's jeans and honestly I liked the fit and styles much better. The quality was good too and the whole shopping experience was pretty smooth. Definitely happy with this one!
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It used to be better with 6th street
I think this is the end of good era , when it was 6th street it was fair and you can find good deals and it was my main shopping App. Now many prices are even more than the market and claimed to be discounted. Sad to see this !
disappointed
very bad quality for the product ,customer service are not supported
Riyadh
The best app for sport
Worst customer service experience
I order items and came with wrong color,there is no place where I can complain on the app regarding the issue only call or email,so I asked for exchange and tooks almost 10 days for pickup and receive , when it comes after 10 days it was the same item which I’ve sent.
I sent an email complaining that regards, they replied that I will be contacted in 48 hours and no one appears.
I requested for exchange the courier picked up the item again and it is one week of waiting now.
I am really disappointed with my experience with this App
I sent an email complaining that regards, they replied that I will be contacted in 48 hours and no one appears.
I requested for exchange the courier picked up the item again and it is one week of waiting now.
I am really disappointed with my experience with this App
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Very bad user experience
App is not working, site is always lagging. Hoth are not opening and i cannot register. I have made a list of shopping and very lagging when i sign in. I downloaded and uninstalled the app several to resolve this issue. Personal experience with app and website is very very bad.
Response from developer
Hi Althaf, Please accept our apologies for the inconvenience caused. Please share a screen video of what you are facing and the version of your iOS at customercare@6thstreet.com so we can share it with our IT team for further assistance.
للأسف غير دقيقين في المواعيد
للأسف غير دقيقين في المواعيد
Apple pay
Apple pay not working
Overall Experience
I heard about a lot of negative reviews on their services and quality of the products , I myself ordered a Nike shoes , it was due for delivery after 5 days , but I showed under 2 days of placing the order , the price of the product was better then every other shops , so I was worried that it might be rejected or fake product,it was not fake, I was really surprised by their service and the quality of the product , I will definitely order shoes from them again in the future, don’t trust these negative reviews, most of them are lie.
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تجربة سيئة جدا ومخيبه للامال
قمت بالطلب من هذا التطبيق، وتم خصم المبلغ كاملًا. عند التوصيل فوجئت بإلغاء بعض الأصناف بدون أي حل فوري، ومنذ ذلك اليوم وأنا أنتظر استرداد المبلغ إلى الآن بدون نتيجة.
تواصلت مع خدمة العملاء أكثر من مرة، وفي كل مرة نفس الأسلوب:
وعود، تسويف، وكلام للاستهلاك فقط، ولا يوجد أي التزام حقيقي أو احترام للعميل أو لأمواله.
للأسف، هذا التطبيق لا يتحمل أي مسؤولية عند الخطأ، ويتعامل مع أموال الناس وكأنها بلا قيمة. تجربة سيئة جدًا، ولن أكررها، ولا أنصح أي شخص بالتعامل معهم إذا كان يهمه حقه ووقته
تواصلت مع خدمة العملاء أكثر من مرة، وفي كل مرة نفس الأسلوب:
وعود، تسويف، وكلام للاستهلاك فقط، ولا يوجد أي التزام حقيقي أو احترام للعميل أو لأمواله.
للأسف، هذا التطبيق لا يتحمل أي مسؤولية عند الخطأ، ويتعامل مع أموال الناس وكأنها بلا قيمة. تجربة سيئة جدًا، ولن أكررها، ولا أنصح أي شخص بالتعامل معهم إذا كان يهمه حقه ووقته
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Customer service sucks
The customer service sucks and the app didn’t work well. It shows delivered in tracker even if it’s not yet delivered. 90 mins shipping is a scam! I ordered 2 weeks ago and i still did not received the order. They even asked me to put it to return in the app but I didn’t even receive the product? How can i do that!
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Poor Service and Repeated Mistakes
I am extremely disappointed with my experience. I ordered a very simple item — a dress with a removable skirt — yet the team failed twice to send the correct product. This shows a lack of responsibility and negligence in handling customers’ orders. The entire situation has been very stressful, especially because this was supposed to be my wedding dress. I was really hoping to receive the dress I wanted, but this experience has been completely miserable. I will no longer order from this company, as this level of service is unacceptable.
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Bad experience‼️‼️
I ordered a Tory Burch bag from them, and it arrived in a transparent bag without any accessories. I called to file a complaint and also sent an email afterward, but no one contacted me at all.
After that, I requested a return. The courier came to my house without informing me beforehand that he was coming at that time. Naturally, I didn’t notice my phone because I wasn’t expecting him at all. And the doorbell at my house is actually broken, so even if he rang it, I wouldn’t have known.
I later contacted him and explained that he was supposed to inform me before coming. He told me that he came to the house and rang the doorbell, but this is not my fault because I had no idea he was coming, and the doorbell doesn’t even work. He came based on the location he had from the original delivery without notifying me, and he told me he would come again today, but until now no one has contacted me.
I honestly didn’t like the service, and I’m shocked. I didn’t expect the experience to be this bad.
After that, I requested a return. The courier came to my house without informing me beforehand that he was coming at that time. Naturally, I didn’t notice my phone because I wasn’t expecting him at all. And the doorbell at my house is actually broken, so even if he rang it, I wouldn’t have known.
I later contacted him and explained that he was supposed to inform me before coming. He told me that he came to the house and rang the doorbell, but this is not my fault because I had no idea he was coming, and the doorbell doesn’t even work. He came based on the location he had from the original delivery without notifying me, and he told me he would come again today, but until now no one has contacted me.
I honestly didn’t like the service, and I’m shocked. I didn’t expect the experience to be this bad.
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Very bad delivery services
It’s been a three days I’m trying to contact your delivery representative to come and pick return he’s not responding. His mobile is continuously switched off whom I’m supposed to contact? I emailed you many times but No action has been taken against that delivery partner who is ignoring calls and messages. I already shared contact detail and screenshots how he’s not responding to any of my messages and call. Hope you’re going to take an action against that him so he do not repeat the same behaviour with other customers
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