AlaTrust Credit Union User Reviews

Name: AlaTrust Credit Union
Rating: 3.7 (15 reviews)

Is AlaTrust Credit Union Safe?

Not enough ratings yet to assess AlaTrust Credit Union.

Is AlaTrust Credit Union Legit?

AlaTrust Credit Union appears legitimate, with a few gaps. AppsHunter Legitimacy Score for AlaTrust Credit Union is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Features taken away

Well it seems you can no longer transfer member to member from the app, so could you fix that?

Adamx55

7 months ago

New Update and now I cannot even log in

App just had an update which requires a pin. Problem is, you cannot use the numerical pad on the app to sign in. The link to reset the pin doesn’t even work so essentially, I’m unable to access it whatsoever. Very frustrating.

olbur

3 years ago

Can’t access ANYTHING with new app

Look, the old app worked just fine.
We were in with a co-op system that allowed access to the Credit Union anywhere in the US.
Don’t know what your plans are but it wasn’t broke! Quit messing around with our Credit Union please

maggy brite

4 years ago

Terrible new update.

The new update has made everything slower and harder to get too. Firstly, the quick view was removed so I have to log into my account everytime I just want to look at my balance (and I can’t log in half of time) Not to mention that half of the previously functioning features like favorites barely work. The old app was fine, the new one is awful.

Seth7700

4 years ago

Broken

Update has broken the authentication process. Unable to log in since.

tehpigzor

4 years ago

Response from developer

Hello Tehpigzor, thank you for your feedback! We apologize for the inconvenience and understand your frustration. Our team is doing everything we can to resolve issues as fast as possible. Thank you for your patience.

Horrible after update

After I updated the app, it works HORRIBLY! I am not even able to log in half the time. Someone needs to fix this error now!

super trooper meryl streep

4 years ago

Response from developer

Hello, thank you for your feedback! We apologize for the inconvenience and understand your frustration. Our team is doing everything we can to resolve issues as fast as possible. Thank you for your patience.

Face ID

Please add login with Face ID.

PaulaDean210

4 years ago

Response from developer

Hello Paula Dean 210! We apologize for the inconvenience and want to let you know that Biometrics support will be included in the new version. We understand that Face ID and Touch ID login features are important to your experience. Our team is doing everything we can to resolve issues as fast as possible. Thank you for your patience.

Latest Update

Since your last update, I have had more problems with logging in than before the update. An update should correct the problems not create problems. I am tired of being told that there is an error and to log back in. Please correct the problem and not cause more problems.

Ant lover

6 years ago

No remote deposit

Not able to use the deposit option even though it says it has that option

Bree2896

9 years ago

Response from developer

Hi Bree2896 - Thank you so much for your review. We are in the process of finalizing the remote deposit function of our app. We hope to launch this feature some time in February of 2018. Can you please let us know where you see that it states remote deposit is a current option so we can clear up any confusion? Thank you, AlaTrust Credit Union