Alberta Blue Cross®—member app

Alberta Blue Cross®—member app

Making benefits simple.

56 ratings
92 reviews
Free

Details

  • Released
  • Updated
  • December 9, 2014
  • July 15, 2026

Features

Alberta Blue Cross®—member app screenshot #1 for iPhone
Alberta Blue Cross®—member app screenshot #2 for iPhone
Alberta Blue Cross®—member app screenshot #3 for iPhone
Alberta Blue Cross®—member app screenshot #4 for iPhone
Alberta Blue Cross®—member app screenshot #5 for iPhone
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About

Manage your health benefits effortlessly. Submit claims online for faster reimbursement, access your ID card, and track your benefit usage. This app simplifies accessing your coverage and managing your account details.

Online claims submission
Digital ID card
Real-time claims history
Cancel or modify claims
Upload receipts
Benefit eligibility lookup
Direct-bill provider search
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What's New in Alberta Blue Cross®

10.7.0

July 15, 2026

We have heard your feedback and member app has been updated to include bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca.

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User reviews

Excessive updates

Every time I open this app to us it I have to update it. Why every mth makes no senses and is so annoying

Confused to use

Confused to understand the terms and every small amount of claims needed to submit a photo as supporting, which is really inconvenient. Just protect insurance company’s interest but ignoring client’s satisfaction.

No longer works

Used to be a good apo but since June 2026 it doesn’t work. I did all suggestions the website suggest & crashes after sign in.

Easy to use

Always easy to submit claim and add appropriate documentation

Freezing

Something has happened to this app. It WAS excellent but now it freezes. It won’t let me go past “we are getting things ready for you”. I have deleted the app and reinstalled. Still doing the same thing. Very frustrating!

FAQ

What can I do with the Alberta Blue Cross member app?

The app allows you to submit health claims online for faster reimbursement, access your digital ID card, view your claims history, upload receipts, and check your benefit eligibility for prescription drugs, health, and dental services. You can also find direct-bill providers, manage your premium payments, and update your personal information.

How fast can I get paid for my claims?

With online claims submission through the app, in most cases, payment is available by the next business day. This significantly speeds up the reimbursement process compared to traditional methods.

Is the Alberta Blue Cross app free to use?

Yes, the Alberta Blue Cross member app is free to download and use. There are no subscription fees or in-app purchases required to access its features.

What information can I find about my benefits?

You can look up your eligibility for various benefits, including prescription drugs, health, and dental services. The app also shows how much of a benefit you have used and when your next full maximum will be available.

Can I manage my payments and personal information through the app?

Yes, you can make online premium payments, change your payment dates or frequency, and update your personal information such as your email, address, or phone number directly within the app to prevent errors and ensure your details are current.