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Alberta Blue Cross®—member app

Alberta Blue Cross®—member app

Making benefits simple.

55 ratings
95 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • December 9, 2014
  • August 19, 2026

Features

Developer

ABC Benefits Corporation
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Alberta Blue Cross®—member app screenshot #1 for iPhone
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About

Manage your health benefits effortlessly. Submit claims online for faster reimbursement, access your ID card, and track your benefit usage. This app simplifies accessing your coverage and managing your account details.

✓Online claims submission
✓Digital ID card
✓Real-time claims history
✓Cancel or modify claims
✓Upload receipts
✓Benefit eligibility lookup
✓Direct-bill provider search
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What's New in Alberta Blue Cross®

10.8.0

August 19, 2026

We have heard your feedback and member app has been updated to include bug fixes so you can continue to enjoy an effortless benefits experience. Tell us if you like the latest version or what you would like to see next at appfeedback@ab.bluecross.ca.

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User reviews

Most RecentHighest RatedLowest Rated

App freezes up

After I put in log in info it freezes up
davey2716davey2716

Glitchy

Works ok. Glitches a lot especially selecting the account at startup. Interface is “meh” for lack of a better term!! Can be a lot better.
rifflixrifflix

Response from developer

Hello. Thank you for sharing your experience with Member app. The team is always working to improve our members' experience. If you have other suggestions, please contact us at appfeedback@ab.bluecross.ca Thank you. - Don

Add more insurance companies to the options

The app is fine but for me to need to call in about a claim just because you don’t have the insurer as an option, that’s ridiculous, it’s a simple fix on your end with a drop down box. Like come on, when phones are busy and kick me off, just update the insurers. It’s not my problem if an insurance company buys out another or names change.
Show more
Jimothy7_Jimothy7_

Response from developer

Hello. Sorry for hear about your experience using Member app, and the inconvenience for you to phone about this problem. We will review this experience and identify ways for improvements. Thanks. - Don

Excessive updates

Every time I open this app to us it I have to update it. Why every mth makes no senses and is so annoying
Maegan Yaceyko-DevlinMaegan Yaceyko-Devlin

Response from developer

Hello. We apologize for the inconvenience for requiring Member app to be updated. Updating member app is required because some fixes and improvements require downloading and installing the latest update. If it helps, there is a feature in iOS where applications can be automatically updated when a new version is in the app store. Thanks. - Don

Confused to use

Confused to understand the terms and every small amount of claims needed to submit a photo as supporting, which is really inconvenient. Just protect insurance company’s interest but ignoring client’s satisfaction.
Paulli2046Paulli2046
See 90 more reviews

FAQ

What can I do with the Alberta Blue Cross member app?

The app allows you to submit health claims online for faster reimbursement, access your digital ID card, view your claims history, upload receipts, and check your benefit eligibility for prescription drugs, health, and dental services. You can also find direct-bill providers, manage your premium payments, and update your personal information.

How fast can I get paid for my claims?

With online claims submission through the app, in most cases, payment is available by the next business day. This significantly speeds up the reimbursement process compared to traditional methods.

Is the Alberta Blue Cross app free to use?

Yes, the Alberta Blue Cross member app is free to download and use. There are no subscription fees or in-app purchases required to access its features.

What information can I find about my benefits?

You can look up your eligibility for various benefits, including prescription drugs, health, and dental services. The app also shows how much of a benefit you have used and when your next full maximum will be available.

Can I manage my payments and personal information through the app?

Yes, you can make online premium payments, change your payment dates or frequency, and update your personal information such as your email, address, or phone number directly within the app to prevent errors and ensure your details are current.