Albertsons Market for U User Reviews

Name: Albertsons Market for U
Rating: 4.8 (2804 reviews)

Albertsons Market for U

Albertsons Companies, LLC

🌟 Lifestyle

🛍️ Shopping

Top reviews

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New app doesn’t work

Every time I go in store I get an error their server isn’t working. Every time I try to make me a list I get an error msg but sometimes it does make the list and clip deals, which is useless bc the app won’t open in my store

D R Ruidoso

10 days ago

Response from developer

Thank you for sharing your feedback. We appreciate you bringing this to our attention. We've forwarded your comments regarding the app errors and server issues to our app development team for review. Feel free to chat with us through the mobile app by tapping Need Help in the menu, or visit our website using your mobile browser for further assistance

App nicely improved and working well

Albertsons Market App was recently updated. Big improvement, able to search, clip digital coupons (which honestly I hate but at least the app is working). Ordered pickup quickly and easily

SkyBillPlayer

12 days ago

Response from developer

Thank you for sharing your 5‑star review with us! We’re delighted to know the Albertsons Market App improvements made searching, clipping digital coupons, and ordering pickup quick and easy. Your feedback means a lot, and we look forward to continuing to provide you with a smooth and convenient shopping experience at our store.

EBT option doesn’t work

Says will take to outside site to enter EBT PIN number but when you click continue nothing happens or says error occurred please try again. I tried Chrome and Safari. Pop up blocker is off and I cleared caches.

Update: July 11

Issue is still not fixed. Cannot use EBT for online orders. I had to call support again. I was on the regular shopalbertsonsmarket.com website this time on my desktop. Tried multiple browsers. What a pos

mllldddge

12 days ago

Needs Improvement

There needs to be an updated improvement to receive a refund when an item is not substituted. For example, when I substitute an item that has a higher price, the app will automatically go take the extra funds from my bank, but when I choose not to sub an item or substitute for a lower costing item, there is no option to be refunded automatically for that item. Then, at the end of that purchase my receipt will say I was charged less, when in reality, my bank was charged at the beginning of the shopping so I am actually paying for something I never got. This app needs to not charge for an order until it is finalized like the previous app.

Oreo Pie77

21 days ago

Response from developer

We are sorry the app is not working as expected and we're sharing it with our app team to make improvements. For quick assistance, chat with us through the app's FAQ (Settings) or our website on your mobile browser.

Sub Par

I has an issue with my very firdt order through the app. When I called the store to make the correction, the staff acted aloof and dismissive. Do not recommend.

iJacobE

23 days ago

Shop groceries from your home.

I love it, I can order my groceries ahead of time and select when I want to get them.

Willopaced

23 days ago

Response from developer

Thank you for the 5‑star review! We’re glad you love the app and find it convenient to order ahead and schedule pickup. Your support means so much.

Love Albertson’s

Love Albertson’s… great savings and wonderful staff. Always willing to help you when you need it. The products are wonderful. Prices are the best you cannot go wrong. Best store in Alamogordo

Stephenie Fowler

25 days ago

Response from developer

Hi! thank you for your 5‑star review! We’re delighted you enjoy the savings, friendly staff, and quality products at our Alamogordo store. Please feel free to chat with us on the mobile app by visiting the FAQ page under Settings or visiting the website using your mobile browser, so we can further assist you. Thank you!

Best app update ever!

Love this! It finally works cohesively! I can shop things that I have already bought and find them easily no more hard to work interface. Best update!

Hannah's Faves

a month ago

Response from developer

Hi! Thank you for the 5-star review! Your satisfaction is our top priority, and it's great to know we're meeting your expectations. If you ever have suggestions or need assistance, please reach out through the “Need Help” option under the Settings page in the mobile app, or visit our website using your mobile browser to chat with us directly.

Easy

The app is easy to navigate and very easy to use. The store always looks great. The staff is always very friendly. I’ve always have a great shopping experience when I go shopping.

krazykitkat49

a month ago

Response from developer

Thank you so much for your wonderful feedback! We’re thrilled to hear that you find the app easy to use, enjoy the look of the store, and appreciate the friendliness of our staff. Knowing that you consistently have a great shopping experience means a lot to us, and we’ll continue working hard to keep delivering that level of service. We truly value your support and look forward to welcoming you back again soon!

I love the convenience!

It is so easy to get on the app and order what you need and have it delivered. I am so busy that this absolutely saves my day!

fannincr

a month ago

Response from developer

Thank you for your 5-star app review! We’re glad to hear the app makes it easy to order what you need and have it delivered. It’s wonderful to know the convenience helps save you time on busy days. We appreciate your support and look forward to continuing to make shopping easier for you!

EBT option doesn’t work

mllldddge

2 months ago

Response from developer

Useless

Make something/anything that actually works just once. Please??

—wolf

2 months ago

Response from developer

Can you PLEASE get it right!?

Worse than old app & that was BAD! Screen just freezes!

@(5

2 months ago

Response from developer

Thank you for your feedback. We’re sorry to hear about the issues you’ve experienced with the app freezing. We have shared your feedback with our app development team for review and improvement. Feel free to chat with us through the mobile app by tapping Need Help in the menu, or visit our website using your mobile browser for further assistance.

The new upgrade sucks

Can’t add anything to my cart. Consistently says they are having trouble. Then connects to an AI chat that cannot answer the most basic of questions. Gave up and shopped at Smiths instead.

Unhappy camper078

2 months ago

Horrible

This may be the worst app I have ever used. Nothing works. Took me multiple attempts to get logged in. Once logged in, anything you attempt to do results in errors. Total garbage, useless app.

Ildo88

2 months ago

Response from developer

Thank you for sharing your feedback with us. We understand the importance of the app and would like the opportunity to address your concerns. Please chat with us on the mobile app by visiting "Need Help" under the Settings page or use the website on your mobile browser for further assistance.

Consumer

Could have a few more items in your adds

Doller Bob

2 months ago

Response from developer

Thank you for sharing your feedback. Your suggestion has been noted and will be shared with the appropriate team to help ensure it is reviewed and considered appropriately.

Lovington Albertsons

Great Service!

Plains Texan

2 months ago

Huge improvement

Such a huge improvement from the last app. Very much needed.

Jacob_sand1188

2 months ago

Response from developer

Thank you for the 5‑star review. We’re glad to hear the new app feels like such a meaningful improvement and truly appreciate you sharing your experience.

Poorly executed

I understand that they wanted to do more with the app but I had no idea about the app change until the previous app stopped working and I had to research why.
Also, the workers in Albertsons have stated how much less the POS (aka piece of $h’t) allows them to see or do. WIC is no longer available for them to see which item qualifies. I don’t personally need this because I use the app, however, their is always going to be that less than tech savvy Karen who is going to ruin their employees and customers day by being all righteous.
Intentions to better the quality of their technology is there, the execution is so off that Mary Queen of Scots considered herself lucky in comparison.

Britt*****

2 months ago

Terrible

I already have an account from before and it will not let me login.

$atori

2 months ago

Response from developer

We are sorry the app is not working as expected, let's get your app working smoothly. Please reach out via 'Need Help' in the app settings, or on our website through your mobile browser. And good news, you can still use that feature on our site!