Omg they WON’T stop changing it
Constant changes, constant new layouts. None of it better than it started.
It’s like they are trying to push me away as a customer.
I live in an area with plenty of other grocery options. The one reason I shop at smiths WAS because of the convenience of the app, making a shopping list and it telling you what aisles everything is in when you go to shop.
The app is so annoying to use now, so I might as well shop at the store closer to my house.
Whatever new executive is pushing the constant changes…YOU ARE WRONG. No one needs these constant changes.
It’s like they are trying to push me away as a customer.
I live in an area with plenty of other grocery options. The one reason I shop at smiths WAS because of the convenience of the app, making a shopping list and it telling you what aisles everything is in when you go to shop.
The app is so annoying to use now, so I might as well shop at the store closer to my house.
Whatever new executive is pushing the constant changes…YOU ARE WRONG. No one needs these constant changes.
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Hard to Navigate, Doesn’t work in the store
It's very hard to find what you are looking for, and digital deals is the dumbest thing stores do. Because of the size and type of construction there is nevers signal, and I will never get on public Wifi, so it's useless.
The app is do bad, and the forced use to get deals has actually made us shop at Smith's far less than we used to. Kroger could pull up our Fresh Values number and see that our frequency over the past 10 years has declined to very infrequent, and it will coincide with the forced use of the app to get the best deals.
For us, if we have to use an app to get a deal on groceries we have started using other delivery services. It's just a poor idea with poor implementation that driven us away as customers.
The app is do bad, and the forced use to get deals has actually made us shop at Smith's far less than we used to. Kroger could pull up our Fresh Values number and see that our frequency over the past 10 years has declined to very infrequent, and it will coincide with the forced use of the app to get the best deals.
For us, if we have to use an app to get a deal on groceries we have started using other delivery services. It's just a poor idea with poor implementation that driven us away as customers.
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Dark app icon please
Dark mode app icon please!!
An ad for a smiths app product is still an ad, and is still annoying.
It’s bad enough this is a business that is already making an enormous amount of profit, the idea they have to pop up an ad each time I open the app has made me hate this business and caused me to shop elsewhere whenever possible.
Search functionality not great.
It’s nice than I can find my items as to where they are in the store, but I would appreciate better matching on search when I’m searching for the items.
