Working tracker
Response from developer
Hello, thank you for your feedback. We're glad to hear the app is working as expected for you. The device can maintain a connection within approximately 30 feet of the user's smartphone, provided there are no obstructions. If you're experiencing frequent disconnections, we’d be happy to help with troubleshooting. Please feel free to contact us at support@empatica.com. We’ll also make sure your comments are shared with our team as we continue to improve the user experience.
It does its job.
Does the watch have cons? Yes. But it has its pros, which is SEIZURE DETECTION!! One time when I was home alone my watch sent an alert to my caregivers after having a tonic clonic seizure and i’m honestly so thankful I had this on. I vividly remember laying on the couch watching tv, and when my aunt who lives only 3 minutes away to check on me she said I was out in the driveway which is so weird, but this watch got me the immediate help I needed which i’m so happy for.
Yes, it’s definitely annoying to wear during the day, but it’ll definitely help you one day if you have a seizure.
Response from developer
Hello, thank you for sharing your experience! We’re so glad the device was able to help during a critical moment and alert your caregivers when needed. Regarding the false alarms, if you haven’t done so yet, could you please reach out to us at support@empatica.com? We’d be happy to provide you with tips to help avoid them.
Amazing at what it dose but is a little expensive
Response from developer
Hello, thank you for sharing your feedback. We're glad to hear you're finding the app helpful. We’ll make sure your comments are shared with our team for consideration in future updates and enhancements to our products and services.
Definitely Recommend
Customer service is slow
Response from developer
Hello, thank you for providing your feedback. We'll ensure that all your comments are shared internally for consideration in future enhancements to our products and services. In the meantime, could you kindly reach out to us again at support@empatica.com and provide us with your phone number? We'll be sure to call you and work on a solution. Thank you!
