Alert for Embrace watch User Reviews

Customer Experience

Positive experience18.6% of reviews
Neutral13.6% of reviews
Negative experience67.8% of reviews

~ Based on 59 written reviews from the US App Store.

What users say

Is Alert for Embrace watch Safe?

Alert for Embrace watch has mixed safety signals based on user ratings. AppsHunter Safety Score for Alert for Embrace watch is 61/100.

This assessment is based on 76 user ratings, with an App Store average of 2.9/5.

Safety Analysis

43.4% of ratings point to a safe experience
9.2% of ratings suggest some concerns
47.4% of ratings point to a risky experience

~ Based on 76 App Store ratings for Alert for Embrace watch.

Is Alert for Embrace watch Legit?

Alert for Embrace watch appears to be a legitimate app. AppsHunter Legitimacy Score for Alert for Embrace watch is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Working tracker

Does what it’s supposed to do but you have to be within 3 feet of a working cell phone with locations turned on and you have to pay an overpriced subscription fee to get it to work.

It does its job.

I’m only 14 years old, which means I still live with my parents obviously. I don’t have many issues with the app, it works pretty well. The main issue is the watch itself. The watch itself has false alarms a day when I wear it, which has caused me to start wearing it when I go to sleep or if i’m home alone.

Does the watch have cons? Yes. But it has its pros, which is SEIZURE DETECTION!! One time when I was home alone my watch sent an alert to my caregivers after having a tonic clonic seizure and i’m honestly so thankful I had this on. I vividly remember laying on the couch watching tv, and when my aunt who lives only 3 minutes away to check on me she said I was out in the driveway which is so weird, but this watch got me the immediate help I needed which i’m so happy for.

Yes, it’s definitely annoying to wear during the day, but it’ll definitely help you one day if you have a seizure.
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Amazing at what it dose but is a little expensive

Its great at what it dose but it only works when you pay an overpriced subscription

Definitely Recommend

I don’t normally wrote reviews but I have just received my second one after having my first 4 years ago & this watch has definitely saved my life on many occasions when at home or being out on my own. It’s a very good detector for all types of seizures not just epilepsy A***

Customer service is slow

I’ve been using embrace for almost a year now, I switched to the standard plan and now I’m not able to connect to the app. It constantly signs me out and when I try to sign back in it give me trouble there also. It doesn’t show up when I try to connect to the bluetooth and I’ve reached out to customer service by email more times than I can count and still getting NOTHING. The service needs to be improved, you’re not dealing with a toy error. Epilepsy is real and what’s the use of paying for a service I can’t use nor get the proper help for. It’s suppose to inform caregivers of a seizure to get you help, how can it be done if it can’t be connected and customer service by phone and email takes days to get back to you.
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Hate wearing it, but I gotta

It works incredibly well in rest mode, sometimes I will be drying my hands too fast and it will go off. Very fun.

My biggest complaint is that sometimes I dont get the prompt to cancel the alert, so I get an immediate phone call from my parents because I cannot stop it. It's incredibly inconvient to me and terrifying for my parents. I don't know if it is just me or the app, but I need it to not do that.
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No updates for 3 years...

Disappointing given the necessity of an app like this for some people.

Memory synchronization bugs (300MB+ data not being uploaded on an up to date iphone 15 pro) that requires full app deletion monthly. Support is polite but helpful. Feels like an orphaned product at this point. Also hardware needs a refresh and bluetooth 5.x to increase usable range.
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iOS app regularly disconnects

Switched from android and this app is garbage compared to android. Constantly disconnects when battery full and less than 10 feet away

One favor

I use it everyday and it’s all good. EXCEPT for when it gives off false alarms from stuff such as clapping, running with a bag on (sometimes for me), shivering, etc. And when the false alarm goes off, I have to text or tell my parents that it’s a false alarm and etc. Please, the only favor from me is to be able to extend the countdown time when the watch detects a seizure, because it’s so annoying for it to be 15 seconds, and then have to call your caregivers just because you couldn’t get to your device quickly.
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Doesn’t charge

Doesn’t charge it’s been In the socket for hours thank you for making me wait a month and waste my money do not buy

AKA Life Alert

The product is essentially a life alert that goes off when you move you shake your hand violently. For some epileptic people here, I know that may be helpful but even violently shaking my hand won’t set it off. Random times unrelated to my epileptic status and then unable to turn off or warn I’m fine in the 10 seconds. It only detects extremely violent shaking “sometimes”
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The best seizure detection

I have a piece of mind knowing when I have an episode the family is alerted.

Absolutely amazing

This is one of the best purchases I have ever made. I’m epileptic, and get seizures out of no where, but they don’t happen often. So people are prepared, got this.

•No false alarms
No false alarms are great!
•Contact parents
Amazing

The only thing is the distance. It disconnects whenever I walk 10 feet away.
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Hardly works

This will just go red out of nowhere even if I’m holding my phone, it will log me out randomly, and say try again later and won’t let me log in. There fore It won’t work and if I have a seizure my mom won’t be called.

Good and bad.

So I’ve been epileptic for 6 years and I’ve had the watch for 5 years. I’m going to start with positives because if I’m honest? It has saved my life on multiple occasions. So I’ll say this, the watch goes off when I have a seizure 100% of the time, it also weighs practically nothing and does not effect my everyday movement in anyway. The watches battery lasts for a long duration, and it’s easy to just plug in once every two days at 7:30 and just sit on my bed for a couple hours while it charges. However the battery is were we begin to get into some pretty big problems.

While yes the battery does last for a long time, this is only for the first few months. Eventually you notice the battery is basically dead 38-40 hours instead of the usual 44-48 hours. And this drop is very slow but it was getting to the point I was waking up in the morning and seeing my watch had been dead, even though I charged it the night before. Several times. Then you notice the Bluetooth on your watch has disconnected, you do every step including deleting the app, restarting your phone, everything. But it won’t connect via Bluetooth, this means your watch is basically dead. And that’s what I’m going to warn you about. If you notice these three things: A. Battery problems B. Bluetooth Problems C. Pairing Problems, then your watch is dead. I know because I’m currently ordering my fourth watch, and that may sound hypocritical but I don’t have auras and regularly have full grand-mals (where I stop breathing) in my sleep. I need this product, or I’m in legitimate danger. I’m letting people know, it’s a good product and it’s saved my life. But you need to know, as a warning, that it lasts at most 1-2 years. Then if you want to buy another watch call the company and they will give you a discount from 250 to 175.
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AKA Life Alert

The product is essentially a life alert that goes off when you move you shake your hand violently. For some epileptic people here, I know that may be helpful but even violently shaking my hand won’t set it off. Random times unrelated to my epileptic status and then unable to turn off or warn I’m fine in the 10 seconds. It only detects extremely violent shaking “sometimes”
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It’s alright.

I’ve had this app for around 2 years. I have a suggestion.
I am tired of constantly getting notifications. Maybe have a system where you can say “I’m going to sleep now.” I am obviously not going to be asleep the entire day.
Sorry if that was harsh, I just didn’t want to sugarcoat things.

Freedom with chains

The only reason why I wouldn’t put it at a one star is because it does it’s job very well. But there’s a lot of things that I hate about it let me look at my list and show you what I mean

1. The touch button on the watch doesn’t work

2. When I need to go on the app itself and stop the alert from sending, it doesn’t work and by the time it sends out I need to send SMS in which I get endless rushes to see me

3. I can’t bike which I love doing btw, I can’t do it when I’m riding. I strap it on my helmet so I wouldn’t need to stop every five minutes just to turn it off which is dangerous

4. I can’t clap, do yard work, can’t dance, or use my controller without it going off, I can’t even use it in jobs cause it won’t shut off

5. One major thing I’d like to add INSTALL A FLAT BUTTON!!! I don’t care if it’s flat or not, just install one that way the touch cancel thing that doesn’t works problem. Make it on the heart logo, just make it a flat button

6. I get that it’s supposed to send an alert when there’s vibration but it is WAY TOO SENSITIVE

I’ve had this thing for a year now and it’s turned from annoyance to unbridled rage due to it being a nucence.

Please when you make an upgraded version, please for the love of God, add a button that we can press

I get that this is an alpha and it’s got some bugs but please take this as valued criticism.
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Hello

I don’t know what’s wrong with your watch but it won’t vibrate when it goes off nor will it light up when it goes off. It’s so very unfortunate that your product can have a false alarm at any time and it won’t tell me, and it worries my parents half to death.

Bluetooth won’t connect

I had this watch over a year then all of a sudden one night when I went to put this watch on it would not connect to the Bluetooth. I deleted the app reinstalled it and followed all the instructions no good . I even went as far as unpairing the watch to the iPad and putting the app on another iPad and unable to pair as the Bluetooth is not recognizing the watch YES I followed the instructions. Customer service has very limited hours of operation and no saturdays This watch is in pristine condition and only used at night to alert caregivers in case of seizure now unrecognizable to Bluetooth and unusable and customer service not reachable they say on their voicemail if urgent email …… no response
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