Doesn’t work well with CarPlay
I’m a physician who uses AlertMD for scheduling, billing and as a paging app. Slow up update and sync. Also, app not updated for iOS 18. You would hope a company would update their app when a new OS goes live, especially when an app is used a communication tool and for getting in touch with docs when patients are involved. Also, notifications do not work with CarPlay. I don’t receive messages and notifications while driving, which are urgent and need to be responded to in a timely manner. When I reached out to support, they discounted my complaint. Poor customer service. Billing however is the upside to the app.
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Invasive, Hard to Use, Non-intuitive
Would not recommend to others
Director Hospitalist Program
As a busy practice manager AlertMD has provided the perfect support platform in time managed billing productivity, quality focused review, all in the highest of provider satisfaction in efficiency, time manageability and inclusive messaging - extremely valuable tool to both provider and administrator in reaching shared targeted goals facilitated by AlertMD platform
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Excellent Technical Support
I am an Interface Programmer for a health system. AlertMD is a vendor to us. I am used to dealing with one unresponsive vendor after another. Not so with AlertMD. We rarely need to contact their technical customer support but when we do they are quick to respond and provide immediate solutions.
Great business partner
AlertMD has been a terrific business partner for our home therapy service offering. They have created a robust Geo-location platform in order to match therapists with home patience. They have worked with us on other helpful projects as well, and have increased the visibility of our service offering via their homepage and communication channels. I would highly recommend AlertMD for similar business needs.
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