Alerus Benefits User Reviews

Alerus Benefits
Alerus Benefits
Alerus Financial Corporation

Customer Experience

Positive experience73.7% of reviews
Neutral2.5% of reviews
Negative experience23.7% of reviews

~ Based on 118 written reviews from the US App Store.

What users say

Is Alerus Benefits Safe?

Alerus Benefits appears safe based on user ratings. AppsHunter Safety Score for Alerus Benefits is 87/100.

This assessment is based on 661 user ratings, with an App Store average of 4.4/5.

Safety Analysis

83.5% of ratings point to a safe experience
2.4% of ratings suggest some concerns
14.1% of ratings point to a risky experience

~ Based on 540 App Store ratings for Alerus Benefits.

Is Alerus Benefits Legit?

Alerus Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for Alerus Benefits is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Quick and Easy!

The benefits app is so easy to use.

Easy and convenient!

Love having this app. So easy to use and keep track of my funds!

Very Easy to Deal With

I love using this account and even if the transaction does not go through I can reimburse myself because it is legitimate.

Alerus

Only 3 stars because as nice as it is to have, I wish the reimbursement went through quicker and I wish it wasn’t such a hassle to get the reimbursement

Work

Excellent

Great app

A++

Self help

I can pretty much do anything myself regarding health benefits. So easy and straightforward

Excellent and efficient medical expense management tool

Thank you for providing an efficient way for claim reimbursement. Everything is organized and makes quick work for any task related to medical expenditure reimbursement.

Great Benefits App

Very helpful to file claims, see balances, and manage my account. Simple and easy to navigate to easily do the things I want to do with the app (file claims and check balances).

Great app

Easy to use

Review of app

Love being to upload everything to the app. Very easy to do & saves a lot of time.

Physician Director

User-friendly App that offers the simplest and more straightforward way to submit medical receipts and reimbursements. Thank you.

Erin Jones

5 star

RNCM

I love the ease of checking balances and reimbursing self.

Juan

Juan

Excellent and efficient medical expense management tool

Thank you for providing an efficient way for claim reimbursement. Everything is organized and makes quick work for any task related to medical expenditure reimbursement.

Not intuitive

This app seems to have never heard of the concept of UX. Confusing to navigate. No explanation of the difference between a reimbursement and an expense. No way to add other people who are covered besides myself, yet the app asks for the patient name. Mileage is reimbursable but there is no field for mileage or drop down for it when submitting an expense. There’s also no guidance on how much to expense per mile. Every time I use this app I run into countless issues and have to call customer service. Forget trying to use it on a weekend, because you cannot reach customer service.
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Easy to use!

Easy to use.

Great service and easy to navigate

I love utilizing MERS app. It’s very easy to use and provides many options to review your account. The few times that I’ve had to call in, the customer service team was extremely helpful.

reimbursement

all process is very smooth as long as you have the proper necessary paperwork that you need to submit everything will go smooth