Amazing customer service
The lady I spoke with was extremely helpful and made what I was asking seem so simple. I’ve always had great luck getting through to talk to a live person with no wait time!!
Very Easy to Deal With
I love using this account and even if the transaction does not go through I can reimburse myself because it is legitimate.
Quick and Easy!
The benefits app is so easy to use.
Easy and convenient!
Love having this app. So easy to use and keep track of my funds!
Very Easy to Deal With
I love using this account and even if the transaction does not go through I can reimburse myself because it is legitimate.
Alerus
Only 3 stars because as nice as it is to have, I wish the reimbursement went through quicker and I wish it wasn’t such a hassle to get the reimbursement
Work
Excellent
Great app
A++
Self help
I can pretty much do anything myself regarding health benefits. So easy and straightforward
Excellent and efficient medical expense management tool
Thank you for providing an efficient way for claim reimbursement. Everything is organized and makes quick work for any task related to medical expenditure reimbursement.
Great Benefits App
Very helpful to file claims, see balances, and manage my account. Simple and easy to navigate to easily do the things I want to do with the app (file claims and check balances).
Great app
Easy to use
Review of app
Love being to upload everything to the app. Very easy to do & saves a lot of time.
Physician Director
User-friendly App that offers the simplest and more straightforward way to submit medical receipts and reimbursements. Thank you.
Erin Jones
5 star
RNCM
I love the ease of checking balances and reimbursing self.
Juan
Juan
Excellent and efficient medical expense management tool
Thank you for providing an efficient way for claim reimbursement. Everything is organized and makes quick work for any task related to medical expenditure reimbursement.
Not intuitive
This app seems to have never heard of the concept of UX. Confusing to navigate. No explanation of the difference between a reimbursement and an expense. No way to add other people who are covered besides myself, yet the app asks for the patient name. Mileage is reimbursable but there is no field for mileage or drop down for it when submitting an expense. There’s also no guidance on how much to expense per mile. Every time I use this app I run into countless issues and have to call customer service. Forget trying to use it on a weekend, because you cannot reach customer service.
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Easy to use!
Easy to use.
