Alerus Benefits User Reviews
Customer Experience
~ Based on 118 written reviews from the US App Store.
What users say
Summarized from real user reviews of Alerus Benefits. Based on 661 reviews and a 4.4/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 🚀Efficient claim reimbursement
- 🚀Fast and convenient
- 🚀Organized and streamlined
- 🚀Simple and straightforward
- 👍User-friendly interface
- 👍Helpful customer service
Negative things
- 🐛Confusing navigation
- 🐛Lacking guidance and instructions
- 🐛Inconsistent user experience
- 🐛Slow processing times
- 🐛Difficult to get reimbursed
- 🐛Poor customer service
- 🐛Buggy and glitchy app
Is Alerus Benefits Safe?
Alerus Benefits appears safe based on user ratings. AppsHunter Safety Score for Alerus Benefits is 87/100.
This assessment is based on 661 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 540 App Store ratings for Alerus Benefits.
Is Alerus Benefits Legit?
Alerus Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for Alerus Benefits is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The benefits app is so easy to use.
Love having this app. So easy to use and keep track of my funds!
I love using this account and even if the transaction does not go through I can reimburse myself because it is legitimate.
Only 3 stars because as nice as it is to have, I wish the reimbursement went through quicker and I wish it wasn’t such a hassle to get the reimbursement
Excellent
A++
I can pretty much do anything myself regarding health benefits. So easy and straightforward
Thank you for providing an efficient way for claim reimbursement. Everything is organized and makes quick work for any task related to medical expenditure reimbursement.
Very helpful to file claims, see balances, and manage my account. Simple and easy to navigate to easily do the things I want to do with the app (file claims and check balances).
Easy to use
Love being to upload everything to the app. Very easy to do & saves a lot of time.
User-friendly App that offers the simplest and more straightforward way to submit medical receipts and reimbursements. Thank you.
5 star
I love the ease of checking balances and reimbursing self.
Juan
Thank you for providing an efficient way for claim reimbursement. Everything is organized and makes quick work for any task related to medical expenditure reimbursement.
This app seems to have never heard of the concept of UX. Confusing to navigate. No explanation of the difference between a reimbursement and an expense. No way to add other people who are covered besides myself, yet the app asks for the patient name. Mileage is reimbursable but there is no field for mileage or drop down for it when submitting an expense. There’s also no guidance on how much to expense per mile. Every time I use this app I run into countless issues and have to call customer service. Forget trying to use it on a weekend, because you cannot reach customer service.
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Easy to use.
I love utilizing MERS app. It’s very easy to use and provides many options to review your account. The few times that I’ve had to call in, the customer service team was extremely helpful.
all process is very smooth as long as you have the proper necessary paperwork that you need to submit everything will go smooth
