Alerus (Formerly Home Federal) User Reviews

Customer Experience

Positive experience84.7% of reviews
Neutral7.1% of reviews
Negative experience8.2% of reviews

~ Based on 98 written reviews from the US App Store.

What users say

Is Alerus (Formerly Home Federal) Safe?

Alerus (Formerly Home Federal) appears safe based on user ratings. AppsHunter Safety Score for Alerus (Formerly Home Federal) is 89/100.

This assessment is based on 377 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.4% of ratings point to a safe experience
4.2% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 377 App Store ratings for Alerus (Formerly Home Federal).

Is Alerus (Formerly Home Federal) Legit?

Alerus (Formerly Home Federal) is no longer available in the App Store. AppsHunter Legitimacy Score for Alerus (Formerly Home Federal) is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Great app

Easy to use

Constantly logging me out

App constantly logs me out, unable to pay towards the principle on the app. The payment goes towards the interest rate, seems like a scam to me. I was told I have to go into the bank to make a principle only payment. Unfortunate.

I like the app

Easy to use. Very good app.

Easy app

Easy app to use

Jenny

5 star

App is worse then old one

It took years but home federal had built a reliable stable app out. Now they have reverted to having issues in the evening were pending money disappears as they apply it for hours. Your balance is accurate but the random pieces are missing. Males it impossible to quickly balance against online not knowing what is missing but counted. I thought the changes were supposed to move forward not slide back.
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Review

Convenient

Alerus mobile

Works Great

Home Screen issue

The account lists moves around on the Home Screen when scrolling. It never use to do that…

Review

This bank is wonderful. There’s so many nice employees and I have made friends with these employees they make you feel welcome.

Interpreter

More easier…

Ann app

Easy to use.
Keep up the good job.

Banking aid

Very very useful!

Sad

Personally I liked it when ur transactions came out right away and didn’t take days cause then you left wondering how much you actually spent. I definitely miss the old company.

ALERUS

Best Bank in Rochester!! Fantastic Bank Tellers!!❤️

Delay in transactions

My transactions show up later than they I did with Home Federal.

Peace of mind

Knowing my balance and showing me transactions up to the minute is great. I feel safer and can easily transfer funds when needed.

Just great.

Have had no problems at all.

Very convenient

I like to look on my account often and this is so easy to do and also to transfer money from one account to another.

Bolinski

Yes the app is very helpful.