Alerus (Formerly Home Federal) User Reviews

What users say

Top reviews

Great app

Easy to use

Constantly logging me out

App constantly logs me out, unable to pay towards the principle on the app. The payment goes towards the interest rate, seems like a scam to me. I was told I have to go into the bank to make a principle only payment. Unfortunate.

I like the app

Easy to use. Very good app.

Easy app

Easy app to use

Jenny

5 star

App is worse then old one

It took years but home federal had built a reliable stable app out. Now they have reverted to having issues in the evening were pending money disappears as they apply it for hours. Your balance is accurate but the random pieces are missing. Males it impossible to quickly balance against online not knowing what is missing but counted. I thought the changes were supposed to move forward not slide back.
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Review

Convenient

Alerus mobile

Works Great

Home Screen issue

The account lists moves around on the Home Screen when scrolling. It never use to do that…

Review

This bank is wonderful. There’s so many nice employees and I have made friends with these employees they make you feel welcome.

Interpreter

More easier…

Ann app

Easy to use.
Keep up the good job.

Banking aid

Very very useful!

Sad

Personally I liked it when ur transactions came out right away and didn’t take days cause then you left wondering how much you actually spent. I definitely miss the old company.

ALERUS

Best Bank in Rochester!! Fantastic Bank Tellers!!❤️

Delay in transactions

My transactions show up later than they I did with Home Federal.

Peace of mind

Knowing my balance and showing me transactions up to the minute is great. I feel safer and can easily transfer funds when needed.

Just great.

Have had no problems at all.

Very convenient

I like to look on my account often and this is so easy to do and also to transfer money from one account to another.

Bolinski

Yes the app is very helpful.