Access over 175 city services and information on the go. Report issues by uploading photos and specifying locations on a map. Track the progress of your requests and provide feedback.
6.0.2
June 16, 2026
Bug fixes and API upgrades
Alex311 is the official mobile app for the City of Alexandria, providing access to over 175 city services and information. It allows users to report issues, track requests, and find details about city programs and facilities.
You can request services like missed trash collection, report potholes, manage parking issues, and inquire about trash and recycling containers. It also provides information on museum hours, park reservations, event venues, and recreation programs.
Yes, Alex311 allows you to take photos with your device and upload them directly into your service request. This helps provide clear visual context for the issue you are reporting.
Once you submit a service request through Alex311, you can use the mobile app to track its progress. You can also provide feedback on your experience with the service.
Alex311 is available for both iPhone and iPad. It is designed to be accessible on Apple's mobile operating systems.
The app was last updated on December 24, 2025, indicating a commitment to regular maintenance and feature enhancements. The latest version is 6.0.0.
Alex311 has a perfect rating of 5.0 stars based on 3 user ratings. This suggests a highly positive user sentiment among its current users.
No, Alex311 does not contain advertisements. It is a free application designed to provide city services without interruption from ads.
