Terrible app with no support
I can’t login to the app despite several password resets. The app tells me to call a number if I still can’t login after reset, but the number is a DMV help line with endless hold times and I get disconnected every time it transfers (this is an ongoing problem with VA DMV in general). While I can login to the website fine, the ONLY way to upload the required odometer photo is through this app that doesn’t work, and the DMV will fine you for not uploading the photo. Do not use this app and do not sign up for MCP
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Is this an app???
Logging in with email and password - something went wrong! Change password and try again something went wrong! Rinse and repeat always with same result! Threats by text daily about uploading odometer reading! Response to email re problems - zero!!! Would give zero rating but can’t do that so gave it a one it doesn’t deserve. Now every month it says no mileage reauthenticate my vehicle. Done it so many times! Text threats but no response to any emails! Can’t believe my tax payer $ are paying for this bunch of rubbish!
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very buggy probably useless
lost my login. password reset failed even though other email from them arrives ok. had to call support.
then when i took the required trueup pic the app changed the pic to portrait even though landscape is required and it turned on the flash creating reflections. couple days later i get an email warning that i still owe them a pic. called support again and they admit i uploaded a pic but could not tell me why it wasnt working.
then when i took the required trueup pic the app changed the pic to portrait even though landscape is required and it turned on the flash creating reflections. couple days later i get an email warning that i still owe them a pic. called support again and they admit i uploaded a pic but could not tell me why it wasnt working.
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Doesn’t work
Stuck in a circular loop of having the app and customer support tell me to reset my password, but each time I reset the password I get the same error with the same instructions to reset my password. Useless.
Frustrating
Haven’t been able to log in for weeks and the deadline to submit my odometer photo is due in 3 days. So unreliable!
