Blows up when reporting outage
iPhone app exits when attempting to report an outage. 100% reproducible on iPhone.
Badly designed
App constantly crashes. Unable to report outages. Core features like outage map push you to a web site. Needs some updates asap.
What’s the point?
Tried to report a power outage and it redirected me to the NOVEC website on my browser. Then it’s a labyrinth to try and get to the page to report it. Also kept telling me NO CREDENTIALS but I had to log in to get to that point. If I could switch to Dominion I would.
Power outage reporting?
What is the point of this app if it can’t be used to report a power outage quickly? I tried reporting a power outage via the website, and the page loads some kind of sub page with a large blue spinning circle ad infinitum. I was unable to report the outage so I downloaded the iphone app despite the horrendous reviews. The app works well enough and now I can access my usage on a mobile device, but honestly why even bother to develop the app if it doesn’t provide any usage beyond or equal to the website? There should be a giant button in the app to report an outage - this will provide the company more real-time feedback. I can check my power usage from the website, so I guess this app is useless. …also if I managed to simply fail to see a “report an outage” button in the app, please let me know!
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Usage data?
Recent update, now no usage data will load- current out historical in the app.
