This app does stay synced to vehicle.
This app doesn’t stay synced to the vehicle or updated to the current vehicle status or info. Currently the info in the app shows info for my Stelvio from a week ago — gas amount, tire pressure, and even the vehicle location is “old” info from almost a week ago. And I can’t figure out a way to make the app refresh or sync so it’s updated to today’s correct vehicle stats.
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Response from developer
Hello, we sincerely apologize for the troubles you've had with the app. Our team would like to look into this matter further on our end. When you have a moment, please send us an email to socialmedia.uconnect@stellantis.com. Within this email, please include your VIN and screenshots of your app. ~Michael
This App Is Terrible!
This app is terrible! The remote start feature has not worked for me consistently since I’ve had my car. Out of 10 tries it may work 2 and the other 8 says “Request Failed.” I literally sat on the phone for an hour trying to get this issue figured out and it’s still an issue! How can you charge a monthly fee for something that doesn’t work?
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Response from developer
Hi, we apologize for your frustration. Please follow up with us via email at socialmedia.uconnect@fcagroup.com to provide additional details regarding your concerns so we may determine how to best assist you. ~Rob
Gets increasingly worse
With each update, this app gets worse and worse. Alfa would do well to scrap it altogether. The latest update logged me out and obliterated my selected dealership, so I had to start over. It shows my fuel tank at 34% even though my tank is full. The remote start is a disaster. It starts the car then immediately shuts it down. There also does not appear any communication between the app and the dealer service department in order to give the user quick access to service records.
When you click on “app support” it sends you to Alfa’s general sales page on its website.
The updates don’t “fix” bugs, they create new ones.
Come on Alfa get it together. If you’ve handed this app over toba contractor, fire them already!
When you click on “app support” it sends you to Alfa’s general sales page on its website.
The updates don’t “fix” bugs, they create new ones.
Come on Alfa get it together. If you’ve handed this app over toba contractor, fire them already!
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Response from developer
Greetings, we deeply regret hearing your sentiments expressed here. Our team would like to learn more about your experience and get your app working properly. When you have a moment, please email us at socialmedia.uconnect@fcagroup.com. ~Rob
Remote start fails
Remote start fails 1-3x before it’s successful, every single day. Support blames it on “connectivity” issues but it has been tested by us in different places, from Wi-Fi, T-Mobile and Verizon. It has never worked on the first try.
Response from developer
Hi, sorry for the unpleasant experience you had with our app . Our team would like the opportunity to take a look into your situation. To do so, please send an email to socialmedia.uconnect@fcagroup.com. From here, we will be able to assist you further. ~Rob
Add feature that informs if doors are locked or not
The application is good, not great. When it works it’s a convenience, especially during the cold months. I’d say about 7/10 attempts result in positive feedback whereas the other 3 attempts fail.
Request that the consumer be able to tell by looking at the app if their doors are locked or not as we can “lock” our doors anyway, why can’t we be told if the doors are locked/unlocked?
Request that the consumer be able to tell by looking at the app if their doors are locked or not as we can “lock” our doors anyway, why can’t we be told if the doors are locked/unlocked?
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Response from developer
Greetings, we certainly appreciate your feedback! Our team has made sure to document your comments within our system, as we are always looking for ways to enhance our services. Any specific incident we can look into for you? Please know you can contact us by email at socialmedia.uconnect@fcagroup.com, if you have any further feedback or need assistance. ~Rob
Great Car.
Tremendous car. Fun To drive. Wonderful acceleration Gets peoples attention.
Response from developer
Greetings, we’re thrilled to hear it! Thanks so much for your kind words. Your review is appreciated! ~Rob
ZERO STARS
I would give it zero stars if this was an option. It’s horrible. It either never works or you don’t know if it’s working. Horrible.
Glitchy
Sometimes this app won’t update my location
And my car was broken into and I wasn’t notified
And my car was broken into and I wasn’t notified
Response from developer
Hi , we are very sorry to hear that and value your honest feedback. Please know you can contact us by email at socialmedia.uconnect@fcagroup.com , if you ever need help with your app in the future. ~Brenda
Alfa connect
Just bought a new Alfa Romeo 2 weeks ago. The “Send and go” feature does not work. I have called SiriusXm guardian multiple times and they can’t tell me what’s wrong. They told me to take the car back to the dealership. The dealership says I need to contact Sirius xm guardian Also the “Info” section of the app does not update information such as fuel level or mileage. I have reinstalled the app multiple times with the same results. Very disappointing
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Still awful after a year
One year later after my first review of app it still stinks. The remote start works about half the time. I get the failed notification. I was quite hopeful after the over the air alfa connect box update 3 weeks ago. I had hoped this fixed the connection issues. It has not. I have made many complaints to Alfa and sirius guardian. Nothing to resolve the issue. I will not be renewing my subscription next month. Waste of money.
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Can not remove sold vehicle
Recently traded my old Alfa for a new one. I have cancelled my account for the old one, received a refund, and an email indicating the old car has been removed from my account. Unfortunately even after all of that, and after deleting and reinstalling the app, the old car is still in the app.
Luxury car but not luxury software
Pod a fair amount for a Stelvio. Cars great but this app does not meet the needs. Remote start fails to function properly, can’t control environmentals, inconsistent functionality. Many inexpensive cars offer this service and deliver much better. Alpha needs to fix this as it’s another detractor to what is a great car.
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Larisa vorobyeva
Recently got my first alpha Romeo and love it!
Great car. Service absolutely excellent!!!
Great car. Service absolutely excellent!!!
Excellent
Excellent appt
Not very reliable.
The auto-start feature if not the most reliable. I wish this worked better.
Fails often
I just got the car brand new and so far, every time I try to use the remote start it fails at least once before eventually starting. I was also told Alfa has a known issue where the heated steering wheel and seats don’t come on with remote start, even when it’s below zero temps.
My husband has had multiple Jeeps with UConnect and I’ve had several cars with after market remote starts…and neither of us have ever had these issues. Disappointing quality from Alfa.
My husband has had multiple Jeeps with UConnect and I’ve had several cars with after market remote starts…and neither of us have ever had these issues. Disappointing quality from Alfa.
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Remote start doesn’t work
I’ve tried and gone through troubleshooting with Alfa reps. This function is oversold.
Not compatible with device
Since the IOS 15 was installed keep saying not compatible with devide and not one person cares to bring the fix. Alfa Romeo contacted many time with zero response.
Horrible!
This is the worst waste of money. I came from a Durango Citadel with UConnect. I absolutely loved it. I wrongly assumed that because Alfa Romeo is now part of the FCA family that it would be using the same technology/interface. NOPE! Not at all. No where near the same platform. The app ONLY locks/unlock, starts, and locates the car SOMETIMES! Most of the time it fails. The app does not provide send n’ go, tire pressure, oil level, theft alert, or car maintenance reminders or anything else that UConnect provides. One of the reasons that I bought the Stelvio was because of Alfa Connect thinking that it was like UConnect. Boy was I wrong!!! Geeze get it together Alfa. What a wasted piece of change…
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Mostly broken
It must have worked at one time given all the positive reviews but it barely works on my new Stelvio. Up to date with my iOS and the app. The odometer reading won’t update on the info page. No idea about the tire pressures. Pull down the screen for what seems to be a refresh and it just tells you the last time it was updated. Remote lock and remote start indicate “requested” in the notifications but never any feedback of the outcome, success or not. Nor does it ever actually send notifications as setup.
Just got rid of a 2020 Hyundai Santa Fe. Their app had a similar feel but at least double the features, it always worked, and it was FREE for at least the length of the lease, maybe longer. Alfa might want to take a look at that app because this is pretty poor in its current state and would definitely not be worth paying for working or not.
What a shame.
Just got rid of a 2020 Hyundai Santa Fe. Their app had a similar feel but at least double the features, it always worked, and it was FREE for at least the length of the lease, maybe longer. Alfa might want to take a look at that app because this is pretty poor in its current state and would definitely not be worth paying for working or not.
What a shame.
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