Alfa Connect

Alfa Connect

by FCA US LLC

1.9K ratings
43 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
Alfa Connect screenshot #1 for iPhone
Alfa Connect screenshot #2 for iPhone
Alfa Connect screenshot #3 for iPhone
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About

Control your vehicle remotely with this app. Lock, unlock, start, or locate your car from anywhere. Features also include flashing lights and sounding the horn to find your vehicle.

Remote lock/unlock
Remote start/cancel start
Flash lights & sound horn
Vehicle location on map
Vehicle finder
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What users say

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What's New in Alfa Connect

1.4.3

October 23, 2023

Performance improvements and bug fixes.

User reviews

This app does stay synced to vehicle.

This app doesn’t stay synced to the vehicle or updated to the current vehicle status or info. Currently the info in the app shows info for my Stelvio from a week ago — gas amount, tire pressure, and even the vehicle location is “old” info from almost a week ago. And I can’t figure out a way to make the app refresh or sync so it’s updated to today’s correct vehicle stats.
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Response from developer

Hello, we sincerely apologize for the troubles you've had with the app. Our team would like to look into this matter further on our end. When you have a moment, please send us an email to socialmedia.uconnect@stellantis.com. Within this email, please include your VIN and screenshots of your app. ~Michael

This App Is Terrible!

This app is terrible! The remote start feature has not worked for me consistently since I’ve had my car. Out of 10 tries it may work 2 and the other 8 says “Request Failed.” I literally sat on the phone for an hour trying to get this issue figured out and it’s still an issue! How can you charge a monthly fee for something that doesn’t work?
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Response from developer

Hi, we apologize for your frustration. Please follow up with us via email at socialmedia.uconnect@fcagroup.com to provide additional details regarding your concerns so we may determine how to best assist you. ~Rob

Gets increasingly worse

With each update, this app gets worse and worse. Alfa would do well to scrap it altogether. The latest update logged me out and obliterated my selected dealership, so I had to start over. It shows my fuel tank at 34% even though my tank is full. The remote start is a disaster. It starts the car then immediately shuts it down. There also does not appear any communication between the app and the dealer service department in order to give the user quick access to service records.

When you click on “app support” it sends you to Alfa’s general sales page on its website.

The updates don’t “fix” bugs, they create new ones.

Come on Alfa get it together. If you’ve handed this app over toba contractor, fire them already!
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Response from developer

Greetings, we deeply regret hearing your sentiments expressed here. Our team would like to learn more about your experience and get your app working properly. When you have a moment, please email us at socialmedia.uconnect@fcagroup.com. ~Rob

Remote start fails

Remote start fails 1-3x before it’s successful, every single day. Support blames it on “connectivity” issues but it has been tested by us in different places, from Wi-Fi, T-Mobile and Verizon. It has never worked on the first try.

Response from developer

Hi, sorry for the unpleasant experience you had with our app . Our team would like the opportunity to take a look into your situation. To do so, please send an email to socialmedia.uconnect@fcagroup.com. From here, we will be able to assist you further. ~Rob

Add feature that informs if doors are locked or not

The application is good, not great. When it works it’s a convenience, especially during the cold months. I’d say about 7/10 attempts result in positive feedback whereas the other 3 attempts fail.

Request that the consumer be able to tell by looking at the app if their doors are locked or not as we can “lock” our doors anyway, why can’t we be told if the doors are locked/unlocked?
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Response from developer

Greetings, we certainly appreciate your feedback! Our team has made sure to document your comments within our system, as we are always looking for ways to enhance our services. Any specific incident we can look into for you? Please know you can contact us by email at socialmedia.uconnect@fcagroup.com, if you have any further feedback or need assistance. ~Rob

Developer apps

User experience

🐞

Reported Bugs

4 issues

Remote unlock never works

Bug

Remote start takes multiple attempts or fails

Bug

Odometer reading and other info doesn't update

Bug

Logging out and losing selected dealer settings

Bug

Requested Features

2 requests

Add feature to show if doors are locked or not

Feature

Improve communication with dealer service department

Feature

FAQ

What does the Alfa Connect app do?

The Alfa Connect app allows owners of compatible Alfa Romeo vehicles to control certain vehicle functions remotely. This includes locking and unlocking doors, starting or canceling the engine start, and locating the vehicle on a map. It also offers features to help find your car, such as flashing the lights and sounding the horn.

What are the key features of the Alfa Connect app?

Key features include the ability to remotely lock or unlock your car from virtually anywhere, start or cancel the remote start function, flash the lights and sound the horn to help locate your vehicle, and pinpoint your car's location on a map using the Vehicle Finder.

Is the Alfa Connect app free to use?

Based on the provided information, the app itself is free to download and use. However, it requires a compatible Alfa Romeo vehicle equipped with the Alfa Connect + SiriusXM Guardian connected services, which may involve subscription or registration requirements.

What vehicles are compatible with the Alfa Connect app?

Currently, compatible vehicles listed are the 2020 Stelvio and the 2020 Giulia in the U.S. and Canada. The vehicle must be properly equipped with a compatible Alfa Connect system and registered for SiriusXM Guardian services.

How do I get help if I have trouble with the Alfa Connect app?

If you have questions or trouble logging into the app, you can push the ASSIST button on your radio touchscreen to speak with a representative. Alternatively, you can call SiriusXM Guardian customer care at 1-844-796-4827 (US) or 1-877-324-9091 (Canada), or contact your dealer.