Cannot see billing information
Pretty useless when you can only see your cards , lacks modern features
Limited In Today’s World
Comparatively, this is basic Windows at best, barely above doss operating. No interactive functions to view policy options, deductible options, or vehicle changes, etc. Many features that would enhance the user experience and let the policyholder drive their premium are missing from this app are built into competitors' apps.
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Has never worked
I have been a customer at Alfa for years now. Had to leave when we had to add a 16 yr old driver due to rates. Had a hard time then with the app. We are thankfully back now and the app is even worse. It will not update to show out current policy. I love apps because it allows me to be able to pay from them. Not this o e, will not even pull up my current policy.
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Customer portal experience
I am inclined to create an end to end customer portal experience for you for a significant discount






