Bad selling experience
I have been selling on Goat for years, then I switched over to Alias because it’s more seller friendly. It started off like normal until they asked me to submit my tax information again even though my account already had my tax documents uploaded on goat. It’s the same company. So I did anyway with the third party company they use (Persona), and thought all was good. Until a week later Alias writes to me again asking for tax documents as if I didn’t already submit it, this time saying my ability to cash out my money was frozen until everything was sent. I was surprised and angered, but I uploaded everything again for the second time hoping it was just an error. I got no confirmation that they received anything and my money was still frozen on my account. Alias doesn’t have a phone number that you can call if you need help, I guess they are too poor and can’t afford it, so the only way is through email. I wrote to them for help, and they respond at a snails pace. Eventually redirecting me to the tax department, I wrote to them and the tax team still hasn’t responded to me after multiple messages. My money is still frozen after two weeks! This has been a horrible experience with them. I wouldn’t take this app serious if you’re a serious seller. If you ever need help like me, you’ll be screwed for a while. Use StockX, or eBay for a more professional experience.
Show more
GREAT AND EASY
So easy to get started dont hesitate!
Great at first, then…
Sent in my first pair and got paid quickly. My second pair have been with them over a week and nothing. I sent an email and keep getting automated responses telling me they’re busy. Awful service, very disappointing.
SCAM !
Don’t even bother selling shoes through this app tried selling shoes that I literally received from goat and they the shoes has no original box smh do better !
Do not sell using this scammy app
I tried selling two hoodies that were purchased from an authorized retailer and I had proof of purchase. Alias deemed these as replicas but didn’t provide any pictures or explanation as to how they came to that conclusion. So not only did I lose two sales, but I had to pay $30 to get my items back. Please don’t use this company. They’re lying and scamming people just to get them to pay fees. NEVER ship anything of value to them
Show more
