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About
Source products directly from global manufacturers and suppliers on a leading B2B e-commerce platform. Features secure transactions, customizable product options, and efficient shipping solutions. Interact with suppliers through livestreams and factory tours for enhanced oversight.
What users say
Summarized from real user reviews of Alibaba.com B2B Trade App. Based on 85K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Shopping app.
Positive things
- 💻Great app for businesses
- 🤝Helpful suppliers
- 🛒Wide variety of products
- 📦Efficient shipping
Negative things
- 🤑Expensive shipping costs
- 🤖Language barrier with suppliers
- 🔍Misleading product information
- 🔒Unreliable trade assurance
- 🤯Complicated ordering process
What's New in Alibaba.com B2B Trade App
26.32.0
September 8, 2026
Super September, our biggest savings event of the year, is here! • Source 8M+ bestsellers at up to 20% off, plus limited-time deals. • Tiered order savings: 5% off US$2,000+, 8% off US$5,000+, 10% off US$10,000+. Buy more, save more. • Get a free 7-day AI Mode Pro trial! Find and compare verified suppliers, and let AI negotiate on your behalf more efficiently, with your approval at key steps.
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Events
User reviews
Developer apps
User experience
Reported Bugs
3 issues
App crashes and freezes
Messaging and chat issues
Requested Features
4 requests
Improve search and filtering options
Provide better customer support
FAQ
What is Alibaba.com?
Alibaba.com is a major global B2B e-commerce marketplace. It connects businesses with manufacturers and suppliers worldwide, allowing them to source a vast array of products. The platform facilitates direct purchasing, customization, and secure transactions for wholesale needs.
How does Trade Assurance work on Alibaba.com?
Trade Assurance is a service that protects your orders and payments on the Alibaba.com platform. It provides buyers with security and convenience by offering extended support and ensuring that suppliers fulfill their commitments. This service aims to reduce risks associated with online B2B transactions.
Can I customize products through Alibaba.com?
Yes, you can meet suppliers with extensive experience in customization and order fulfillment. Many suppliers on the platform cater to businesses selling on other marketplaces like Amazon, eBay, and Etsy, offering tailored product solutions to meet specific business requirements.
What are the shipping options available?
Alibaba.com partners with major freight forwarders to offer comprehensive shipping solutions. These include land, sea, and air freight, with services focused on on-time delivery, end-to-end tracking, and competitive pricing. This ensures efficient logistics for sourced products.
Is Alibaba.com free to use?
The Alibaba.com app itself is free to download and use. While the platform facilitates transactions, the core functionality of sourcing products, communicating with suppliers, and accessing information is available without charge. Some services, like quality control or specific transaction fees, may incur costs.











