Alibaba.com

Alibaba.com

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54K ratings
2103 reviews
With Ads#18 in free Shopping
💼 Business
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • February 24, 2012
  • July 15, 2026
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About

Source products directly from global manufacturers and suppliers on a leading B2B e-commerce platform. Features secure transactions, customizable product options, and efficient shipping solutions. Interact with suppliers through livestreams and factory tours for enhanced oversight.

Source products from global suppliers
Trade Assurance for secure payments
Customizable product options
Request for Quotation service
Fast shipping solutions
Livestreams and factory tours
Quality control services
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What users say

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+1

What's New in Alibaba.com

26.24.0

July 15, 2026

Includes bug fixes and performance improvements.

Charts

Top Free

📉 18-1

Shopping

This app dropped -1 position in Shopping chart.

Last updated on July 18, 2026.

Top Free

📉 118-2

Global

This app dropped -2 positions in Global chart.

Last updated on July 18, 2026.

Events

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Sourcing Support Fair

Skip the middleman, buy direct from manufacturers

Jul 2, 2026 Aug 2, 2026

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User reviews

Be careful with the refund policy. Never refund if you don't satisfied

Some stores sale bad quality products but after many times I try to send them the evidence, they don't care and Alibaba either.

Don’t shop with them.

So I ordered something by mistake for the amount of $3799 and canceled it same-time, they only issued a refund of 3684,69 for no reason, and their customer service won’t resolve and their AI agent is saying this is part of their policy. This is a fraud , if there is a 0 star, I would definitely give them 0 star. Update for the review, they said this is the difference is a discount promotion that was used in the order, and when I cancelled it, they said to use the discount or lose it, you don’t get a full refund. This is a fraud from a very rich company.
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Spam

That one does not stop to send emails

Good

Very good app

Bombarded by ads

One ad a day would be enough. This company is the biggest nag nag nag

Developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Messaging and chat issues

Bug

Inconsistent currency and unit conversions

Bug

Requested Features

4 requests

Improve search and filtering options

Feature

Provide better customer support

Feature

Allow easier order tracking and management

Feature

Integrate shipping cost information upfront

Feature

FAQ

What is Alibaba.com?

Alibaba.com is a major global B2B e-commerce marketplace. It connects businesses with manufacturers and suppliers worldwide, allowing them to source a vast array of products. The platform facilitates direct purchasing, customization, and secure transactions for wholesale needs.

How does Trade Assurance work on Alibaba.com?

Trade Assurance is a service that protects your orders and payments on the Alibaba.com platform. It provides buyers with security and convenience by offering extended support and ensuring that suppliers fulfill their commitments. This service aims to reduce risks associated with online B2B transactions.

Can I customize products through Alibaba.com?

Yes, you can meet suppliers with extensive experience in customization and order fulfillment. Many suppliers on the platform cater to businesses selling on other marketplaces like Amazon, eBay, and Etsy, offering tailored product solutions to meet specific business requirements.

What are the shipping options available?

Alibaba.com partners with major freight forwarders to offer comprehensive shipping solutions. These include land, sea, and air freight, with services focused on on-time delivery, end-to-end tracking, and competitive pricing. This ensures efficient logistics for sourced products.

Is Alibaba.com free to use?

The Alibaba.com app itself is free to download and use. While the platform facilitates transactions, the core functionality of sourcing products, communicating with suppliers, and accessing information is available without charge. Some services, like quality control or specific transaction fees, may incur costs.