Poor customer service and no buying protection.
This platform is a joke!! They advertise 100% customer protection and refunds if the order I receive was damaged or incorrect. I was misled by a seller and was sent the wrong product. After offering to send the product back the seller refused and refused the refund. I applied for a refund thinking I had 100% buyers protect as the platform stated but nope! Despite providing overwhelming evidence that I was purposefully sent the wrong items, the platform denied my refund and appeals. They drug the entire process out for a month! While I was constantly uploading proof and the seller upload nothing the timer on the refund just kept restarting. I was treated like garbage and like this whole thing didn’t matter in the least., So buy at your own risk!! I will be deleting my account after my 30 day delay is up and I can get rid of it.
Show more
Shipping
Just be clear and direct with items and shipping. Confusing, waste of time quite often and just aggravating.
Great app!
10/10
Phone started heating up
Phone started heating up when i was picking up logo in the Alibaba app for my product.
Good
Tres exactement
