Worst App and Absolutely Horrible Service!
This is an utterly useless app with terrible service. Whenever I try to log in, the OTP never arrives and I'm left waiting endlessly. The user interface is horribly designed and unintuitive, making even simple navigation a headache. On top of that, my account keeps getting locked repeatedly for no reason.
The app constantly hangs and fails to open most of the time. Trying to make a simple transaction here is a complete nightmare. I have never experienced such atrocious service from a banking app. The developers and bank management clearly don't care about user experience. Do not bother downloading or using this app until they fix these major bugs. Overall extremely poor service!
The app constantly hangs and fails to open most of the time. Trying to make a simple transaction here is a complete nightmare. I have never experienced such atrocious service from a banking app. The developers and bank management clearly don't care about user experience. Do not bother downloading or using this app until they fix these major bugs. Overall extremely poor service!
Show more
Extremely poor and deeply concerning experience with Alinma Bank.
My issue goes far beyond a bad mobile app. I have raised serious concerns about account activity, authorization, account status, unexplained financial activity, and the handling of my personal and banking information. Instead of receiving the transparency, urgency, and accountability expected from a major Saudi bank, I have been left with more questions than answers.
To make matters worse, the app sends promotional and advertising notifications, and I have been unable to find an effective way to stop them without also affecting notifications that may be important for banking and account security. Customers should not be forced to choose between receiving essential banking alerts and unwanted marketing.
A banking application should give customers clear control over promotional communications. Advertising should be optional, easy to disable, and completely separate from security alerts, transaction notifications, OTPs, and other essential banking messages.
For a financial institution, trust is everything. A customer should never have to repeatedly chase the bank to understand what happened to an account, who authorized actions, how transactions occurred, why documentation has not been provided promptly, or how to stop unwanted promotional communications.
The app becomes almost irrelevant when the underlying experience leaves a customer worried about security, privacy, control, transparency, and complaint handling.
My experience has been exhausting, frustrating, and unacceptable. I expected professional investigation, clear written answers, proper escalation, respect for customer privacy, and meaningful control over communications. Instead, the way these matters have been handled has seriously damaged my confidence in the bank.
I strongly urge Alinma Bank to investigate these issues properly, preserve all relevant records and logs, provide a complete written explanation, and give customers a clear and effective way to permanently opt out of promotional notifications without losing essential banking alerts.
Until these issues are properly resolved, I cannot recommend the Alinma app or describe my experience with the bank as trustworthy or satisfactory.
To make matters worse, the app sends promotional and advertising notifications, and I have been unable to find an effective way to stop them without also affecting notifications that may be important for banking and account security. Customers should not be forced to choose between receiving essential banking alerts and unwanted marketing.
A banking application should give customers clear control over promotional communications. Advertising should be optional, easy to disable, and completely separate from security alerts, transaction notifications, OTPs, and other essential banking messages.
For a financial institution, trust is everything. A customer should never have to repeatedly chase the bank to understand what happened to an account, who authorized actions, how transactions occurred, why documentation has not been provided promptly, or how to stop unwanted promotional communications.
The app becomes almost irrelevant when the underlying experience leaves a customer worried about security, privacy, control, transparency, and complaint handling.
My experience has been exhausting, frustrating, and unacceptable. I expected professional investigation, clear written answers, proper escalation, respect for customer privacy, and meaningful control over communications. Instead, the way these matters have been handled has seriously damaged my confidence in the bank.
I strongly urge Alinma Bank to investigate these issues properly, preserve all relevant records and logs, provide a complete written explanation, and give customers a clear and effective way to permanently opt out of promotional notifications without losing essential banking alerts.
Until these issues are properly resolved, I cannot recommend the Alinma app or describe my experience with the bank as trustworthy or satisfactory.
Show more
كثيرة مشاكله يحطك بمواقف محرجة وقت الدفع
تطبيق الانماء كان جيد لكن مع التحديثات الأخيرة كثرة مشاكله افكر احول إلى مصرف آخر او على الأقل محفظة رقمية
Keeps signing out and in unstable version
Become slow and unstable in the last release
يوجد مشكله بالتطبيق بالآيفون الإصدار الأخير
ميلنا العزيز، نأسف لا يمكنك الوصول إلى تطبيق الإنماء حالياً.
متطلبات الحماية في نظام التشغيل بالجهاز الخاص بك لا تتوافق مع المتطلبات الخاصة بتشغيل تطبيق الإنماء.
متطلبات الحماية في نظام التشغيل بالجهاز الخاص بك لا تتوافق مع المتطلبات الخاصة بتشغيل تطبيق الإنماء.
تحديث سيئ
يرفض الدخول مع أني محدث الجوال إلى آخر إصدار
New update broke the app
Latest version of iOS. Latest version of app
I’m taken to a web page telling me the security requirements do not let me run the application
That’s not right
I’m taken to a web page telling me the security requirements do not let me run the application
That’s not right
تحديث غير مناسب
لم يقبل الدخول بايفون 15 برو ماكس
No options for service
I made a transaction from my other bank to Alinma, but it was “lost”. I made a complaint to SAMA and they refer me to Alinma. Neither Alinma phone nor the App allow me to trace the complaint even though their sms indicate I can!!! Terrible service, I feel I’m in an endless circle
التطبيق لا يستجيب ولا يعمل
فقط افتح تظهر الواجه بشعار الانماء فقط وقم بالحذف والتثبيت مرارا وما زال لا يعمل
..
the app froze and can’t login-> reinstall-> the app thinks it’s different f device and have to wait 48h just to f do anything like wow . the amount of bugs is insane ! how in gods name you even force ppl to get code from it .
يعلق دايما
تطبيقكم متعب جداً مايفتح،، مع اني لي تطبيق مع بنك اخر لكن تطبيقهم دايماً يحدث واكثر بنك مزدهم ، لكن انتم للأسف مشيكم بطيء جداً
خدمه سيئه جدا
الخدمه سيئه والتطبيق ضعيف
شكل مشاركة الملف
شكل ملف التحويل او سداد الفواتير ، لما نسوي تحويل اموال او نسدد فواتير ، ونبي نشارك الملف الشكل وتفاصيل الملف سيء وغير واضح البيانات ، مايطلع به الملاحظات ولا حتى اسم المرسل له بين السطور وسيء جداً ..
ارجو تعديل شكل الملف وجعله مثل البنوك الاخرى واضح بتفاصيله وبياناته المرسل والمرسل له والمبلغ والملاحظات وغيره
ارجو تعديل شكل الملف وجعله مثل البنوك الاخرى واضح بتفاصيله وبياناته المرسل والمرسل له والمبلغ والملاحظات وغيره
Show more
Always takes ages to load
Takes forever to load and needs to be restarted multiple times every time I use it
لايعمل خارج السعودية
التطبيق لايعمل خارج السعودية (روسيا) سواء ب vpn او بدون… وكل التطبيقات البنوك الأخرى تعمل بسلاسله إلا بنك الإنماء
التطبيق
تطبيقكم ليه ما يتحدث عندي ؟!
الرياض
10
شكرا بنك الأنماء
بنك يحترم عملائه بشده
تطبيق انماء
تطبيق رائع وسهل
