Terrible App
I had to call their support a couple of times already. This app keeps denying my password and I have to keep resetting. But if you reset from the app, it doesn’t send you an email to reset. You still have to call the hotline. Practically a useless app if you can’t even get in >90% of the time. This will be one of the biggest obstacles to making this research successful in terms of getting participants information updates on the go.
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Taking up massive amounts of space!
As a scientist myself, I wanted to help out and contribute to this research. However, after trying to figure out where all of the space on my phone went, I discovered this app was taking over 100GB! No, that is not a typo…100…GB. That is beyond insane and it was immediately deleted from my phone. I don’t know what could possibly be taking up that much room considering an entire iPhone update takes 5-10GB!
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Bad update
After an update the app won’t even open on my iPhone. iPhone is fully updated and is is software version. Most of the time it doesn’t make it past the apps first screen. Sometimes I am lucky and it goes to a blank white screen next. Tried to use app from web, and it keeps rerouting to app to finish doing things (like trying to connect EHRs) so I can’t actually complete what I’m doing. Has never worked well, but is now appearing fully inoperable lol. I desire wholeheartedly to contribute to research just let meeeeee :)
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Updated now won’t work
I updated my IPhone software today Also got a call from All of us research team so I opened the app to start the 2 new surveys except after I updated the All Of Us app Now it won’t open I’ve tried several different times today I just get that spinning daisy circle like it’s thinking or loading but it NEVER stops & opens the App so now it’s just stuck & I can’t get into to do the surveys. I wish I could maybe it needs an update to FIX the update???
Thanks
Thanks
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Great Service and simple app that should not use so much data
I like All Of Us as what I rhink they are doing is very important. Syncing HealthKit data was easy. My only complaint is that overtime the app isn’t managing storage well. I recently checked and the app was using 50Gb of storage. Apps sometimes don’t data manage well but this was pretty bad. A simple deletion of the app and redownload solved the problem. Hopefully it was an isolated issue for me and/or one that the developers have or will solve in the future.
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