Please
Wont give refund
Good
The Best Ever!!
Horrible
Ac buy
Good agent
Unfair Shipping Prices Compared to competitors
I shipped roughly 5 kg of lightweight clothing in mid-January. The package was small (around a 1-foot cube) and low volume. The standard shipping options shown were extremely high, which effectively pushed me into using βShipping Expertβ as the only viable choice.
Shipping Expert then provided a single option priced around $200. There was no breakdown, no carrier transparency, and no alternative routes presented.
Despite paying what I would consider premium-tier shipping pricing, the package was routed through a budget last-mile carrier (UniUni). Total delivery time was approximately 43 days. The parcel sat in Dallas for nearly three weeks with no movement. Support responses were generic and unhelpful.
For a small 5 kg package, $200 for slow, opaque routing is simply not acceptable. I have never paid this much for such a light shipment, and I have never experienced this level of delay combined with such limited transparency.
What concerns me most is the lack of clarity:
β’ Why were the initial shipping quotes so inflated?
β’ Why was only one route offered through Shipping Expert?
β’ Why was a high shipping fee paired with a budget delivery carrier?
β’ Why was there no transparency about routing before payment?
After over 40 hauls with different agents, I can confidently say this was the most expensive and least transparent shipping experience Iβve had.
I will not be using this agent again. If you value transparent pricing and clear shipping options, proceed carefully.
