A terrible bank with a terrible app
When dealing with their bankers, Cadence has always specialized in making simple things incredibly complex. Think of something you’d like to do with your account; now, add four completely unnecessary steps; and now you know what it’s like to bank with Cadence. Incredibly, the app developers really deserve some kudos because they managed to perfectly translate that in-branch or on-phone experience into their app. It is clunky, unnecessary, incomplete, and frustrating as can be. No button is where you think it should be; no menu contains what you think it should; and no operation can be completed in fewer than a hundred and twelve steps. The cadence way. Enjoy!
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RSrising stars
Apps Security?
Is this app sharing information with Google Firebase collecting data information? I would hope not ! If so, should be a opt out button.
Iintellidog
Never works
This bank is way behind in technical design. They need a better technical team that updates the app more. A person should be able to get alerts when they have a transaction. Most banks have this option and it works. With Cadence you can set up alerts but you never get them. It’s really frustrating to not know if your card is being used or not fraudulently. They used to use secure app where I got all of my alerts immediately. It has been downhill from there. You can set up the balance threshold and other alerts but it never works. I wish they would fix this. Also it’s really odd when you send a message or doesn’t send the message correctly.
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Ddixonct
Easier to go to the bank to deposit check
I’ve taken the pictures about 10 times specifically following all instructions. It won’t work. This is why I removed this app several years ago.
LLkpj
Great updates!
The new update is really user friendly and the addition of Zelle and the other customizable features are nice upgrades.
SSteve769902
