1. Home
  2. 💼 Business
  3. Allworx Reach 5
Allworx Reach 5

Allworx Reach 5

by Allworx Corp.

107 ratings
61 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 29, 2018
  • December 18, 2025

Features

Developer

Allworx Corp.
✨Promote your app ✨
Allworx Reach 5 screenshot #1 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐61
Reviews↘︎
📝3+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app extends your Allworx phone system to your mobile device. Make and receive calls, manage contacts, and access call history with presence information. It requires a specific server version to function correctly.

✓SIP handset for calls
✓Call transfer, park, and conference
✓Access to contacts and call history
✓User presence and busy status
✓Voicemail management
Show original description

What users say about Allworx Reach 5

Reviews of Allworx Reach 5 are mostly negative: the Business app is rated 1.9/5 from 107 App Store ratings. What users like most: great for remote work, allows mobile functionality. Top complaints: consistently drops calls, poor call quality. Summarized from real user reviews.

Positive things

  • 👍Great for remote work
  • 👍Allows mobile functionality

Negative things

  • 🐛Consistently drops calls
  • 🐛Poor call quality
  • 🐛Static and audio issues
  • 🐛Disconnects and hangs up
  • 🐛Not working with latest iOS
  • 🐛No audio on calls
  • 🐛Bluetooth connectivity issues
  • 🐛App crashes
  • 🐛Notifications failure
  • 🐛Unreliable connection
  • 🐛Audio sounds underwater
  • 🐛Call Failed errors
  • 🐛Battery drain
  • 🐛Dated interface
  • 🐛Mute button not working
  • 🐛Incoming calls not received when idle
  • 🐛App goes to sleep in background
  • 🐛Personal contacts showing despite disabling
  • 🐛App doesn't work with AirPods
  • 🐛System Park button disconnects
  • 🐛Internal calls fail
  • 🐛No sound on calls
  • 🐛Call logs show discrepancies
  • 🐛Missing ringtone on outbound calls
  • 🐛Pauses phone audio
  • 🐛App needs to be uninstalled/reinstalled
  • 🐛Constant ringing after call pickup
  • 🐛Dial buttons not working
  • 🐛Never ending ring alert
  • 🐛Call quality dips in and out
  • 🐛Cannot answer from lock screen
  • 🐛App is slow
  • 🐛Calls go to speakerphone unexpectedly
  • 🐛Recent call list hidden
  • 🐛Cannot tap recent call to call back
  • 🐛Cannot dial 9 for outside line
  • 🐛App is useless
  • 🐛Horrible app
  • 🐛Dead app
  • 🐛Abandonware?
See all reviews

What's New in Allworx Reach 5

5.3.1

December 18, 2025

Improved iOS 26.1 support Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Completely unusable for calling

This app is connected to my office phone system to ensure that we can all work remotely as needed. Unfortunately, the call quality is so terrible with crackles and break-ups that it’s unusable. I have tried using both WiFi and my cell phone data plan, and the call quality is really as terrible.
KatRat810KatRat810

¡FAIL! System Park = drop call

Since latest update Jan 2026, Reach Park button disconnects and hangs up on the caller.
Bee-TenBee-Ten

System Park = drop call

Since latest update Jan 2026, Reach Park button disconnects and hangs up on the caller.
Bee-TenBee-Ten

Terrible connection

No matter how good my internet is or where I am in my house or work site this app consistently drops my calls while I am talking to a client. What gives?!! Please fix.
Workingmama10Workingmama10

ERROR Apple Push Notifications failure breaks app.

Major bug fixed, but another introduced. Apple Push Notifications failure breaks app. Not alerted of any calls.
Bee-TenBee-Ten
See 56 more reviews

User experience

🐞

Reported Bugs

30 issues

System Park button disconnects calls

Bug

Push notifications failure

Bug

App crashes with iOS 26

Bug

Internal calls fail with iOS 26.x

Bug

Cannot answer incoming calls

Bug

Call Failed errors

Bug

No audio on calls

Bug

Bluetooth connectivity issues

Bug

App stops working after iOS updates

Bug

Dropped calls

Bug

Static and poor audio quality

Bug

App not working with AirPods

Bug

Mute button not functioning

Bug

Incoming calls not received when phone is idle

Bug

App goes to sleep in background

Bug

Personal contacts showing despite being disabled

Bug

Missing ringtone on outbound calls

Bug

App pauses phone audio

Bug

Call logs show discrepancies

Bug

App requires uninstall/reinstall

Bug

Constant ringing after call pickup

Bug

In-app dial buttons not working

Bug

App drains battery

Bug

App is slow

Bug

Calls go to speakerphone unexpectedly

Bug

Recent call list hidden

Bug

Cannot dial 9 for outside line

Bug

Presence setting doesn't work

Bug

Cannot answer from lock screen

Bug

App not using CallKit

Bug
✨

Requested Features

23 requests

Fix iOS compatibility issues

Feature

Improve call stability

Feature

Enhance audio quality

Feature

Ensure reliable call connection

Feature

Fix Bluetooth connectivity

Feature

Resolve push notification failures

Feature

Update app regularly

Feature

Improve app interface

Feature

Make app compatible with beta OS releases

Feature

Fix app crashing issues

Feature

Address audio issues with AirPods

Feature

Fix System Park button functionality

Feature

Ensure internal calls connect properly

Feature

Fix app going to sleep in background

Feature

Ensure personal contacts are not displayed if disabled

Feature

Fix mute button functionality

Feature

Improve incoming call notification reliability

Feature

Make app work with CallKit for lock screen answering

Feature

Fix app dial buttons

Feature

Improve battery efficiency

Feature

Fix app logging issues

Feature

Add dark mode

Feature

Improve presence functionality

Feature

FAQ

What does the Allworx Reach 5 app do?

The Allworx Reach 5 app brings the full functionality of your Allworx phone system to your mobile device. It allows you to make and receive calls, manage contacts, view call history, and access voicemail, all while providing presence information for other users.

What are the key features of Allworx Reach 5?

Key features include acting as a SIP handset for calls, call transfer, park, and 3-way conferencing. It also provides easy access to your Allworx directory, personal contacts, and contacts shared from other apps, along with call history and user presence status.

Is Allworx Reach 5 free to use?

Based on the provided information, the app itself is free to download and use. However, it requires an Allworx server running software version 8.4 or newer to receive calls when the app is in the background.

What are the system requirements for Allworx Reach 5?

To receive calls when the app is in the background, this app requires an Allworx server running software version 8.4 or newer. If your server is running older software or does not support push notifications, you may need to use Allworx Classic Reach 4.2 instead.

Who is the target audience for this app?

This app is designed for business professionals who are users of the Allworx phone system. It's ideal for those who need to stay connected and manage their business calls and communications while on the go.