Completely unusable for calling
This app is connected to my office phone system to ensure that we can all work remotely as needed. Unfortunately, the call quality is so terrible with crackles and break-ups that it’s unusable. I have tried using both WiFi and my cell phone data plan, and the call quality is really as terrible.
¡FAIL! System Park = drop call
Since latest update Jan 2026, Reach Park button disconnects and hangs up on the caller.
System Park = drop call
Since latest update Jan 2026, Reach Park button disconnects and hangs up on the caller.
Terrible connection
No matter how good my internet is or where I am in my house or work site this app consistently drops my calls while I am talking to a client. What gives?!! Please fix.
ERROR Apple Push Notifications failure breaks app.
Major bug fixed, but another introduced. Apple Push Notifications failure breaks app. Not alerted of any calls.
If I could give 0 stars, I would
The app is horrid. Constantly drops calls. I have the best and fastest internet and for some reason there is nothing but problems when I have my phone connected to WiFi. The sound is statically and the best part…. It now doesn’t work with my Apple phone. I work remote and had to have my company mail me a plug in phone to use because the new upgrade isn’t compatible. Why is this app even still available at this point? Seriously the absolute worst app on the market.
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Abandonware? Internal calls FAIL with iOS 26.x
Internal calls FAIL with iOS 26.x. Internal calls are always redirected (despite setting) and can’t connect.
I don’t know if Allworx is still in existence.
Is this abandonware?
I don’t know if Allworx is still in existence.
Is this abandonware?
Stopped working
Does anyone actually use Allworx Reach phone systems successfully, or is this app just an elaborate social experiment in frustration? It has deteriorated into a nonfunctional mess. Uninstalling and reinstalling accomplished exactly nothing. It has never connected to Wi-Fi without issues—not once.
Incoming call? Notification appears. I tap answer. “Call Failed.” Outgoing call? It rings. The other person answers. “Call Failed.” At this point, the only consistent feature of this app is its ability to fail at the single task it exists to perform.
The developer has had months to fix this, yet somehow a phone app in 2025 cannot reliably make or receive phone calls. That’s not a bug—that’s a masterclass in neglect.
Actively looking for alternatives.
Incoming call? Notification appears. I tap answer. “Call Failed.” Outgoing call? It rings. The other person answers. “Call Failed.” At this point, the only consistent feature of this app is its ability to fail at the single task it exists to perform.
The developer has had months to fix this, yet somehow a phone app in 2025 cannot reliably make or receive phone calls. That’s not a bug—that’s a masterclass in neglect.
Actively looking for alternatives.
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Latest iOS update crashes app
iOS 26 makes this app almost unusable. App crashes when trying to make any sort of outbound call. No response from allworx for months on fixing this problem.
Doesn’t work with the latest iOS…
Please fix!
No iOS 26
This app is no longer useful since it doesn’t take a phone call in iOS 26.
Needs support for IOS 26
This app has always been unreliable, but now it has stopped working all together.
Dead
App worked for about 7 months after being dead for 3 years, but then ios26 released in sept 2025 and the app is dead again. Why isn’t this app (that we paid hundreds of dollars to use) being updated regularly and worked on during beta os releases so that upon release every September we have a working app? It’s now 2 months since ios26 release and there has been NO UPDATES!
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Disappointed
Unable to use app since updating my iPhone. Seemingly nothing is being done.. very disappointed since I previously thought this app worked great
No Longer Works
When I receive an incoming call they all say “Call Failed” the app is no longer working.
Unable to update to iOS 26
Apparently, the app will not work on the updated iOS version and it was announced after many people had already done that update. When can this be an expected fix?????
Ios 26
Does not work with new update. Let's go people!!
Horrible app
This app is useless, good luck trying to keep a call without it disconnecting every 10 seconds. Also good luck using it if you upgraded to iOS 26. App does not work once upgraded
Stopped working
The app has completely stopped working. Uninstalling and reinstalling didn’t fix it. It has never connected to wifi without issues. Now I will get notified of a call and go to answer it, “Call Failed”.
I can call out, but when the other person answers “Call Failed”
iOS 26.0.1
I can call out, but when the other person answers “Call Failed”
iOS 26.0.1
iOS 26 No Long Works
App no longer works in iOS 26. Was unreliable at best previously.
