OK app working progre
Of course like all AI this is a work in progress. The app is OK, but there are certain issues that are wrong with it. I am using an iPhone 17 Pro Max with the latest iOS version. When I try to go into the update section to add additional information to my likes or dislikes and the anything else section the app will not let me. When I double tap into the text box field. I get nothing. It doesn’t even say edit when I tap into the text box Field. This is an issue that needs to be fixed so ally is more responsive to each person‘s needs.
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Disappointin
The AI isn’t bad, however, this company has extremely poor customer service. They have wearable glasses that you can use the app with hands-free. However, these are cheaply made. They delivered them to me when I was away and refused to give me an extension when I tried to return them because of the poor quality and the fact that they don’t work. Customer service is very poor. I don’t see these people being relevant for very long given the other AI options and smart glass options that are out there for blind people these days.
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Still an OK app, but i'm starting to get concerned regarding lack of updates
I'm currently using the beta of this app, which has added support for the Meta glasses. Unfortunately, the beta has not been updated in almost 2 months. As others have said, and as I said in my original review, the voice options currently available are not ideal. When this app was originally out in beta, they offered ElevenLabs voices, and that made for a much better user experience. The voices they use now are supposedly customizable, but I have yet to ever get one to sound the way I describe it. For many years, I have always tried to give this company the benefit of the doubt, but over the past 6 to 8 months, I have become increasingly concerned. I think that they have excellent intentions, but perhaps they have bitten off far more than they can chew. it seems as though especially with their own glasses which were released this past October, they over promised and under delivered in a big way. Plus, I never would've purchased their specific glasses had I known that they were eventually planning to make ally available on Meta glasses. so, overall, the app is good for what it is, but as things stand at the time of writing this review, I believe users should think twice before giving this company any money. Just lately, it seems like they've completely dropped off the radar.
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Kritik an fehlender Barrierefreiheit: Timeout-Blockade im Registrierungsprozess des Assistenten „Ali
Als Nutzer, der auf barrierefreie Schnittstellen angewiesen ist, kritisiere ich die unzureichende technische Umsetzung der Registrierung bei Envision. Der Sprachassistent „Ali“ führt durch einen Abfrageprozess, der durch ein viel zu kurzes Zeitlimit (Timeout) unterbrochen wird. Dies ignoriert die akustische Dynamik von Hilfsmitteln wie VoiceOver vollständig. Dass eine Registrierung bei einem Produkt, das explizit für blinde Menschen konzipiert wurde, aufgrund solcher Versäumnisse scheitert, ist höchst unprofessionell. Dieser Prozess konterkariert jeden Anspruch auf Inklusion und Gleichstellung. Wer Abogebühren für Assistenztechnologie verlangt, muss sicherstellen, dass bereits der Zugang zum System ohne diskriminierende Zeitbarrieren möglich ist.
Thomas Höllriegel
Thomas Höllriegel
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Support Team
Tremendous support and follow-up relating to connectivity issues with Solos glasses.
