ALPAKA User Reviews

Customer Experience

Positive experience59.2% of reviews
Neutral16.3% of reviews
Negative experience24.5% of reviews

~ Based on 49 written reviews from the US App Store.

What users say

Is ALPAKA Safe?

ALPAKA appears safe based on user ratings. AppsHunter Safety Score for ALPAKA is 97/100.

This assessment is based on 780 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 779 App Store ratings for ALPAKA.

Is ALPAKA Legit?

ALPAKA appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ALPAKA is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good gear. Annoying app

Sorry but the new app is a backwards step. Navigation seems slower and clunkier. Worst of all though is that the domain used to login does not include the ALPAKA name. I’ve had to manually add some weird domain name that I don’t recognise to the passwords app in order to log in. This seems very odd. Also, I logged in to view the basket and then had to log in again to check my rewards. Whoever is in charge of this doesn’t seem to know what they are doing!
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代理店のお陰で購入できなくなりました

日本では利用できない

Easily my favourite brand

Thought out. Great material. Comfortable. Waiting on more feminine colours and add-ons. Shipping to Canada taking longer at the moment.

great product

Innovative design, efficient use of space, materials used perfect for daily use, and love color choices

Hub

Nice items

App discounts code disappears!?

I download the app to get my discount code but can’t find it? Then a notification pops up on my phone for the discount code but when I press it there is no code applied in the app?

There has to be a better system?

Great products, website needs customer service page/ spot

I’ve enjoyed my sling purchases from them, but sadly lost my magnetic ring peice it came with, which is not the hub keychain. I had to use the website and not the app to find a way to ask a question about getting it replaced. Will update if there is better news but they have been helpful after you use their website not their app.
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Love ALPAKA products

The apps been making it super easy to check out new gear ALPAKA has dropped and makes it easy to buy it as well! Shout out to the team over at ALPAKA

mid

Website is better. App has random missing parts to dimensions etc etc etc. Forced to swipe image galleries instead of getting tappable thumbnails (some of which have 50’s of images). Elements way too huge on a Pro Max iPhone, space not well used.

It’s my 12th AlpakaGear Purchase

The title says it all! High quality products, built for high quality people.

Excellent online experience

The purchase experience on this app has been nothing but smooth

Fine, but…

I have to admit that I am a little bag addicted and also a fan of Alpaka gear - great stuff at reasonable prices even with eco-ideas applied at times! The app follows that concept and focuses my experience successfully on available products as well as special actions etc., so it does mostly what I expect a good app to do. A caveat however is, since I do pretty much all things cross-device with my iPad, that the app is optimized for iPhone only. Furthermore, my basket is not synchronized, that seems to be local to the device only. While other items (favorites and wishlist) are synchronized, continuing shopping isn‘t possible.
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Needs improvement

Using this app makes me miss the Alpaka
website.

A few issues:
• Saving an item takes FOREVER. It’s faster to just add the to cart or notify when available instead.
• Dimensions drop down in the item description does not work at all for all the Zip Pouch and Zip Pouch Pro pages. These are basic information of an item yet they are unavailable on a product catalog app.
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Cardholder

Great card holder, seems high quality been using it for a month and no regrets!

Simple and easy

The app is super easy to use and responsive.

Items are easy to find with using a dropdown list menu.

Exceptionally good

I have a hard life working at sea.

Having a decent bag for my essentials is very important to me. This is my third alpaka bag of different styles, every bag I would routinely carry has been replaced by an alpaka product.
So well thought out, utterly designed around the need for tough bags that work in synchrony with your body, not against. The water resistant zips are genius - wouldn’t suspect being watertight being dropped in the sea, but splashes and rain really don’t matter.
Sleek and pickpocket resistant is brilliant.
From every day to travel they tick the boxes. The magnetic clip strap on the bravo is sublime - it’s almost like a fiddle toy it’s so tactile.
Will be buying more as the constant improvements to the kit make it hard to resist.

Thank you

H
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Mr

So hard to buy your product make people are just stupid

Terrible delivery option

Impossible to purchase from the app or official website
Anything you see on outlet is not available to ship to Hong Kong

A complete spam

Ship from HK but not to HK

Weird and ridiculous, a bit of discrimination (claimed to have a distributor in HK? but with a higher mark up and cannot enjoy the same discount rate as what website claim) not a wise decision

No bags in collection

Clicked on the different type of bags and all are empty. What is the point of having this app.