Too much walking
Me and my friends went to Alton towers for a day trip with school, but I was quite dissatisfied with the amount of walking and we only got two rides as all of them had very long queues
Amazing park
I did galatica then oblivion helps with smiler if you want a thriller and an amazing time with friends GO!
Outstanding theme park
I went today with my family and had the best day ever and can’t wait to visit again in the future. There are some brilliant thrill seeker rides which get your heart racing and scary but that’s part of the fun. There is something there for all ages which is good. The only downside is the price for drinks and food there is which is really expensive because £5 for a bottle of water when it’s a hot day and it’s summer time is really steep.
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Downloading tickets
Used a few time and always had trouble downloading tickets/ hotel bookings to app. ‘Code Not recognised etc’. Although not essential, it is annoying when this service is apparently available
Unreliable
Does not work effectively or efficiently has loads of bugs. Feel it needs updating and bug fixing. Kept crashing.
Does not open
Tried to open it multiple times, everytime I try it starts to open then instantly crashes. Tried redownloading, turning off the phone etc. nothing works, disappointing when you’re sent a text urging you to download it by the hotel before a stay.
Downloaded 3rd June 2026
Doesn’t work, app will not open
rides
amazing theme park over all and amazing food and support of the staff
Best app and place ever
Best app and place ever
Galactica and Toxicator
Been going here for a few years but I only have a few faults, 1 Galactica does not fit in with nemesis and Toxicator, 2 Toxicator got me sick and gave me a headache,3 Ride availability, there are lots of rides closed whenever I go.
Very accurate
The app tells you a lot about when the rides open and the ride and has very accurate changes
Very accurate 🎀
Went to Alton towers yesterday and this app was so helpful I don’t know what I would of done without it. It doesn’t only give you cue times but it gives you directions and how long it takes you to get to each ride and im very satisfied honestly couldn’t be any better 🫶🎀
I love Alton towers
It was sooooooo good today was the first day I had been in yearrrrs wicker man was the first ride I went on and it was so good I loved the ascetic of it and the little video thing at the start and I also loved 13 and the fact that you drop down because I feel like nowadays all rollercoasters are just generic but the drop adds soo much to it and makes it som much different from the rest
👍
👍
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?
Smiler was shut
The smiler
First time going on it today absolute limbs
Warren
Been trying for weeks now to add my booking and tickets to the app and it’s still not working…have contacted customer service several times and they can do nothing.
Ok
The WiFi was so bad and i couldn’t even check the queue times
Great park
Some here every week or so always great rides can close quite often but not for too long wickerman is a great woodie and nemesis is well intense smilers fun but can get a bit rough so please help it - Yes my g chill guy
I love this app!
It’s really useful to me, helping me know my way around and knowing the ride queue times is very good! It is also just fun to explore it too. Haha 🖤💛
Doesn’t work
Doesn’t recognise booking confirmation number, making it pointless
