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NCP

NCP

Park & Pay + Season tickets

95 ratings
433 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • September 5, 2023
  • April 14, 2026

Features

Developer

National Car Parks Limited
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Reviews summary↘︎
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About

Manage all your parking needs in one place. Purchase digital season tickets, pay-as-you-go for parking, and extend your sessions remotely. Features include favorite sites, AutoPay, and in-app customer support.

✓Digital season tickets
✓Ticketless pay-as-you-go parking
✓Extend parking sessions remotely
✓Favorite car park sites
✓AutoPay with VRN
✓In-app chat support
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What users say

Summarized from real user reviews of NCP. Based on 95 reviews and a 4.3/5 average, it highlights the 3 positives and 11 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Intuitive app
  • 🚀Helpful auto-popup to scan barcode
  • 👍Great app, easy to use

Negative things

  • 🐛App doesn't work, redirects to web
  • 🐛App not recognizing username/password
  • 🐛App not storing login details
  • 🐛App not working, logging out constantly
  • 🐛QR code not working
  • 🐛Payments not working on app
  • 🐛App crashing, glitchy
  • 🐛App not loading, no internet connection
  • 🐛Sessions not closing properly
  • 🔒Requires too much personal information
  • 💰Overpriced, rip-off
See all reviews

What's New in NCP

2.13.0

April 14, 2026

• UI updates for smoother and consistent user experience • Payment flow improvements and bug fixes Update now and experience better parking with NCP.

More

User reviews

Most RecentHighest RatedLowest Rated

Asks me to review too often

Don’t ask me to review your app. before I ‘ve had the chance to use it!
AndrewSillisAndrewSillis

Unsafe conditions and rude staff

Understaffed so it’s always a possibility your car will be broken into if you park at an NCP car park. Then when asking for help with the criminal investigation, you’re met with the rudest advisors who just want to argue through the online support.
GarethJCousinsGarethJCousins

Rubbish

Don’t bother. Every time I got an update on my phone the app stops working. Doesn’t allow me to log in, and will not send me a link to update my password.
gripdavegripdave

Easy parking

Easy & safe to park your car with the app,quite cheap as well,for being in the city centre.
Derek LittlejohnDerek Littlejohn

No Auto Pay

After setting the app up with my details for a second time auto pay says it’s not available.
No reason why or how to fix the issue lost for words
happyguyforherhappyguyforher
See 428 more reviews

Developer apps

ParkPass NCP
ParkPass NCP

by National Car Parks Ltd

✈️ Travel

(11)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App not recognizing account

Bug

Inability to pay in app after getting ticket

Bug

Duplicate parking sessions

Bug

Inconsistent pricing between app and machines

Bug
✨

Requested Features

4 requests

Add biometric login options

Feature

Allow saving multiple vehicles

Feature

Improve session management and reminders

Feature

Integrate with car park barriers

Feature

FAQ

What does the NCP app do?

The NCP app consolidates all your parking needs. It allows you to purchase and access digital season tickets, offering unlimited parking at chosen sites. You can also use it for ticketless pay-as-you-go parking at over 370 car parks across the UK.

What are the key features of the NCP app?

Key features include purchasing and managing digital season tickets, ticketless pay-as-you-go parking, extending parking sessions remotely, the ability to favorite frequently visited sites, AutoPay for automatic recognition and payment via vehicle registration number, and an in-app chat function for customer service.

How much does the NCP app cost?

The app itself is free to download. Monetization comes from the purchase of digital season tickets and the pay-as-you-go parking sessions, which are in-app purchases. There are no upfront costs to download or use the basic app functionalities.

Can I use the NCP app for season tickets?

Yes, the app allows you to purchase digital monthly, quarterly, and annual season tickets. Once purchased, your season ticket is stored within the app, eliminating the need for a physical ticket and ensuring you always have access to it.

What if I need help while using the app?

The NCP app provides an in-app chat function, offering a direct line to customer service. This allows you to get assistance with any queries or issues you may encounter while managing your parking or season tickets through the application.