Can’t Access Account
Initially I was enjoying my experience with AltRx. I’ve received 2 shipments of the glp1 compound. However, I cannot log into my account and have questions I want to ask a provider. My email and phone number that I signed up with don’t work to login. I can only login through the initial link they sent me. I can’t login to the app. I have tried to call but the number on the website just hangs up when you call. The emails bounce back unable to be sent. It’s impossible to get in touch with anyone!
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Never missed a dose thanks to timely refills
The app reminds you to place your refill request right on schedule, and the shipping team processes it so fast that I haven't had a single day gap in my program.
Down 10 lbs already!
This app keeps me on track every single day. The weight logging tool makes progress so visual
High-Touch Experience
The clinical team actually reviews your progress carefully and adjusts your protocol based on your body's individual response.
Smooth Refill Process
Requesting my monthly prescription update takes two taps on my phone, and the real-time shipping tracking is super accurate.




