Amazon Flex Debit Card User Reviews

Customer Experience

Positive experience16.5% of reviews
Neutral8.1% of reviews
Negative experience75.4% of reviews

~ Based on 236 written reviews from the US App Store.

What users say

Is Amazon Flex Debit Card Safe?

Amazon Flex Debit Card appears safe based on user ratings. AppsHunter Safety Score for Amazon Flex Debit Card is 94/100.

This assessment is based on 6,842 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
1.3% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 6,830 App Store ratings for Amazon Flex Debit Card.

Is Amazon Flex Debit Card Legit?

Amazon Flex Debit Card appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Flex Debit Card is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Honestly great stuff if Amazon doesn’t deactivate you

Ughh

1-Not compatible with Apple Pay. 2-Has no tap to pay capabilities. 3-I cannot deposit a check. It’ll take the photo and then the “submit or retake” buttons are way up top and cut off of the screen (iPhone 14+). 4-There isn’t any website you can go to print statements etc & there’s zero customer service.

*It is convenient for fast payments of earnings. That’s all.
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Random logouts

The app has done this before, but it’s just signing me out right before a block. Sometimes I don’t get the 120 minute till your block notification and when I do it logs me out

Muy buena

Me encanta esta tarjeta es muy práctica, ganas cash back

Unable to download PDF

I love everything about doing Amazon flex. But this app right here is the vein of my existence! I’ve been trying for days to download my statement and it always says it’s in the files folder in my phone, but it isn’t. I’ve looked everywhere in my downloads, recents, all over my cloud and nothing. I desperately need this pdf to get an apartment and I’m on the verge of losing it because I can’t get a pdf of my statement. I called customer service and they said they’re not able to email it, only send a paper copy in the mail which won’t help me. The property requires the pdf specifically. Fix this issue plssss!!!!
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Can’t use card with Apple

Can’t be added to wallet to use with Apple Pay

William Jennings

This is a scam app don’t put any info in here they will take all your money

No buena

No tiene personal que hable español

Can’t cash a check

The buttons will literally get stuck at the top of my phone and you can’t even press them i even tried using a whole different device still doesn’t work

Horrible

Don’t deposit a check blocks access on an iPhone
Transfers all three of my banks it does not support. If you only use this to pay bills or point of sale purchases it’s good. Otherwise it’s a no go

Make it Apple Pay eligible 😭

If it was able to be added to my Apple wallet, it’d be 10 ⭐️

Messed up

App tvh

Features don’t work!!!

The features on this card either don’t show up OR they don’t work at all!!!!!

No confíen en este banco

No es un bank muy seguro me debitaron 450$ un monto no reconocido y ya llevo 2 semanas buscando la manera de recuperar mi dinero y apenas llevo 1 mes con sus servicios

Joke

Literally can’t do anything without a physical card because I wasn’t even able to access the virtual card numbers

Update the cards

Can we get updated cards like the whole American and tap to pay. Because the chip in this card sucks and they going out to easy I just ordered my third card. And can the make the app where we can transfer money from the app to any app because it won’t work on my chime for some reason. And we need an instant transfer should need to take a day.
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Apple Pay

Needs to work with Apple Pay!

Unhelpful problem solving

I have repeatedly contacted customer service to try to link this debit card to another account and have had no success with every person I have contacted. I have contacted by email and by phone and it’s been months of not being able to connect this card with my other bank account. It’s been frustrating and inconvenient
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Cannot deposit checks on this app

I have the exact same problem a previous reviewer did - when I tried to deposit a check, the app is wonky. The check image appears on my screen rotated 90°. When I finally managed to get a photo taken, the tiny word button to actually submit it (“Use this photo” maybe) was hidden behind the tiny top display items in the top millimeters of an iphone.

(For the record, in case others experience this, my phone is a Pro Max. I feel like the issue could be in the programming related to formatting for different phone sizes?)

In response to the previous reviewer who had the same exact problem, the “Developer” left a response saying to call a certain phone number for customer support/assistance. I called it. It connected with Greendot,
the bank that provides services for this card. The people at the phone number are unable to help with the problem at all - They shifted responsibility back to Amazon, telling me that they hadn’t actually created or developed the app.

I spent 45 min on the phone, trying to get resolution for the issue. It would’ve been nice if they could’ve told me they were escalating the problem to the next level, that the information would eventually reach their (or Amazon’s, depending whoever it is that actually develops the app for the banking services) IT department or app developers. Greendot wanted me to tell Amazon about the problem, rather than doing it themselves – it seems to me Greendot should be able communicate system issues with Amazon themselves.

In the end a *bank’s* solution to the problem was telling me to deposit the check in *another bank*.
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Sucks

This app sucks,I can’t add my card to my ewallet and it won’t show my card number,I dont recommend