Great
Ughh
*It is convenient for fast payments of earnings. That’s all.
Random logouts
Muy buena
Unable to download PDF
Can’t use card with Apple
William Jennings
No buena
Can’t cash a check
Horrible
Transfers all three of my banks it does not support. If you only use this to pay bills or point of sale purchases it’s good. Otherwise it’s a no go
Make it Apple Pay eligible 😭
Messed up
Features don’t work!!!
No confíen en este banco
Joke
Update the cards
Apple Pay
Unhelpful problem solving
Cannot deposit checks on this app
(For the record, in case others experience this, my phone is a Pro Max. I feel like the issue could be in the programming related to formatting for different phone sizes?)
In response to the previous reviewer who had the same exact problem, the “Developer” left a response saying to call a certain phone number for customer support/assistance. I called it. It connected with Greendot,
the bank that provides services for this card. The people at the phone number are unable to help with the problem at all - They shifted responsibility back to Amazon, telling me that they hadn’t actually created or developed the app.
I spent 45 min on the phone, trying to get resolution for the issue. It would’ve been nice if they could’ve told me they were escalating the problem to the next level, that the information would eventually reach their (or Amazon’s, depending whoever it is that actually develops the app for the banking services) IT department or app developers. Greendot wanted me to tell Amazon about the problem, rather than doing it themselves – it seems to me Greendot should be able communicate system issues with Amazon themselves.
In the end a *bank’s* solution to the problem was telling me to deposit the check in *another bank*.
