new features
Amazon is good and all but you should add Apple Pay! The whole app would be skyrocketing and no need to ask for help or anything
Endless loops
I generally dig the Amazon app but ever since they allowed my account to be hacked they have gone downhill immeasurably. They restored my account supposedly but never reattached all my subscriptions which I’ve been paying on for o most a year now in hopes they would relink them. I own a business and I’m trying to sell on Amazon and now that’s a problem, it’s an endless sign in, you already have an account, you don’t have an account, sign up, this information already has an account associated with it, endless loop please fix this immediately. You’re a big enough corporation that this shouldn’t ever happen and more to the point, it definitely shouldn’t continue to happen for months on end
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What happened to search?
Used to be able to find stuff by searching key terms, then refining my search and browsing similar items. Now, it doesn’t matter how I refine the search, I just get the same dozen products in the category I’m looking for over and over. Same with similar items — it’s all the same dozen products. Gives the illusion of having few options than going to an actual store, which kind of defeats the purpose of Amazon entirely. Even when I search for specific brands (or click into the brand’s Amazon page) I don’t get items from that brand, just the same things I got for all my previous searches.
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Prime Day deals don’t ship
Ordered two pairs of headphones, some protein puffs, and two sets of Apple Watch bands on prime day recently, order never shipped or got lost in transit. Customer service just told me to reorder them at full price, which is an extra $200+, and I hadn’t even gotten my money refunded yet. This is after they told me they would still arrive and I’d get a refund as compensation. After dealing with customer service for 2 hours and getting put on hold for 30 minutes before being hung up on, I’ve given up on this company. See a deal you like? Don’t hold your breath that it gets to you.
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Alexa
I don’t want Alexa to curate a selection of things it thinks I WANT to see every time I search for something. Just let me search and go through the things by myself for christs sake
Lawn care tools
I do appreciate the wide selection of tools. I wish there was an easier way to determine compatibility between specific tools, chargers, and battery packs.
Customer service going downhill!
I’ve been an Amazon prime member for over 10 years! I used to love Amazon’s prime and how quick it all was. Customer service was great and my items would always arrive on time. However, in the past year or so, my packages are always late or they get pushed to a later date even though I’m expecting the at a certain date. What’s the point of paying for a membership when I still get my items late and it is near impossible to get help!?
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Sporadic delivery
Items are marked as being delivered in a time slot but when you add items to delivery they come at a later time or individually. Grocery delivery this morning at 4 AM with perishable products. Never can tell what is coming or when. At least two items deleted from yesterday‘s orders!!?!
Promotional garbage
Fills your search feed. So hard to find what you’re actually looking for.
New Format
With a recent update my order page is now two columns, side by side. It’s random and confusing. Don’t like the format at all. Please bring back the single scroll order listings, not this miss match of listings.
Hi Amazon
What is amazons problem with send items in different times , I would prefer to wait and let all my packages arrive in at the same time , it waste packing and its impractical
Disappointing
Cancelled my order, never gave me a reason aside from a vague “problem” even after I had inquired about it, then found a listing for the item on the website but at a much higher mark up. Zero communication for this sort of thing. Disappointing since I actually found this retailer to be a lot more affordable and reliable in my eyes, I was severely wrong.
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Late deliveries all the time
Everything was fine up until lately. Window deliveries kept getting pushed back, ordered a month in advance before halloween, now it’s saying it’ll arrive AFTER halloween. Absolutely unacceptable! They permanently lost me as a customer
Targeted Shopping
Keeps track of purchases to change pricing so you pay more. Simple delivery instructions are never followed! What's the point of having that option and leaving packages vulnerable to theft.
الامارات
ضعيف جداً
Tired…
I tried to give this company another go thinking I was being dramatic. But there’s a constant habit of holding deliveries in facilities for days on end without excuse. It took a month to deliver something from a company that’s in my own city. Going back to eBay.
Search does not filter size
When you put size into search window it means nothing. For instance you ask for large it shows you everything other than large first if at all.
I HATE ALEXA SO MUCH IT DELETED MY…….
I HATE HATE HATE HATE HATE HATE HATE HATE HATE HATE HATW HATE HATE HATE HATE HATE HATE HATE HAT HATE HATE HATE HATE HATE HATE HATE ALEXA IT DELETED MY ACC FOR THE 2ND TIME AND ITS SO ANNOYING IT CANT GET ANYTHING RIGHT LIKE BRO I HATE ALAXA IM CHANGING MY PROFILE ON ZIGAZOO IN THE DESCRIPTION I HATE ALEXA AND IM GONNA CHANGE MY NAME TO I HATE ALEXA SO FREAKING MUCH TO MY PROOFILE NAME ON THIS WHY U SAY THAT U CANT DELETE MY ACCOUNT THEN WHEN I GET OFF OF FACETIME WITH MY BEST BEST BEST OR THE REST FREIND IT DELETED MY ACCOUNT DONT USE ALEXA EVEN IF U WANNA ASK QUESTIONS WHEN IT GETS SOMETHING WRONG U MIGHT SAY IM DELETING MY ACC THE IT WILL SAY I CANT WHEN U COME BACK FROM DOING SMTH IT DELETES UR ACC I AM TIRED OF FREAKING ALEXA AND AMAZON IT HAS NOTHING I WANT AND MY AUNT HAS A HOUSE WITH ALAEXA CONTROLLING IT WHEN SHE SAYS TURN OFF |blank| LIGHT IT GETS IT WRONG AND ONE TIME A LONG TIME AGO AT DAYCARE IT PLAYED A SONG WITH CUSSES AND THERE WAS A STUDENT NAMED ALEXA IT WHEN I SAID HIS NAME IT WOULD BE LIKE YES BRO ALEXA IS SO STUPID AND THATS THE MOST ANNOYING AI DONT GET AMAZON IF U NEED HELP ALL THE TIME BIGGEST MISTAKE EVER update: IT DELETED IT RIGHT WHEN I OPENED IT SO ITS THE THIRD DO NOT GET IF U WANNA GET HACKED
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Amazon packaging sucks
Amazon has changed the way they sent things. They no longer put them in a boxes. Just put the label onto the item. Most of the time the items are coming damaged. See on Amazon for doing this. I collect figures part of the value is in the box.. you just put the label on and mail it in the box come smashed. Shame on you….
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Shipping dates change
This happened on 2 different birthdays for my kids. I order and it says two day delivery, I check out, after I place my order it changes to 3 day delivery which is a day late. It’s highly frustrating. I might switch to Walmart for future gift giving.
