Amazon Shopping Reviews: Is It Legit?

Customer Experience

Positive experience23.3% of reviews
Neutral9.4% of reviews
Negative experience67.4% of reviews

~ Based on 9,934 written reviews from the US App Store.

What users say about Amazon Shopping

Is Amazon Shopping Safe?

Amazon Shopping appears safe based on user ratings. AppsHunter Safety Score for Amazon Shopping is 96/100.

This assessment is based on 8,457,545 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 8,457,545 App Store ratings for Amazon Shopping.

Is Amazon Shopping Legit?

Amazon Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Shopping is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not much to say.

Today? Trying to get a customized coffee mug. Found it’s not worth fighting for. I found my settings allowed limited photo access. I tried just selecting the photos I wanted. Still doesn’t allow you to upload them. Figured I’d give full access. No luck there. Hit customize and it still wants you to go to settings which STILL says Amazon has full access!
I tried! Closing out of the app. Restarting the phone. All this several times in between changing settings!!!!
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What’s the point?

A new update just added dark mode splash screen. What’s the point if the app itself has no dark mode? Now it’s just a sudden dark-to-light flashbang. Pointless.

Bloody Gits they are

I haven’t used the app in a month, and apparently, they charged me $150 for some membership I NEVER signed up for and there’s no way to get that money back. I’d sue if I could, I now have $3.50 in my account, thanks a lot

Black screen

Constantly click a link to the app or within the app I get a black screen

.

Sometimes this app makes me beyond mad! It tell you you’re going to get your package on a certain day but that day come and passes then it’ll tell you you’re getting it the next day then it’ll be estimated around 1:17 then 2:00 rolls around and still nothing. I ordered a couch that came in two boxes and it said they would arrive together now they’ll be several days apart!🤦🏼‍♀️ ig it’s pick and choose for this app but this makes me very upset!!
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Ruined a normal app

This was a 3 star app attached to monopoly. Now it’s forced AI into the app and you cannot disable it. I guess bribing the traitor in the whitehouse allows you to force garbage technology on customers who don’t have an option.

Trash

I just ordered over $300 worth of items on there, but it won’t let me leave a review. It says I’m not allowed to. 😂 what kind of Trump BS is this!?

App update ?

What the heck happened to Amazon ?
Since a recent app update not a single item I buy on a regular basis is available now !

Fixed what wasn’t broken

Amazon has combined the main shopping cart with the groceries again and it sucks. You have to uncheck things in the main cart to just buy groceries. Then the total $ value is up hidden at the top of the window so you have to scroll down so the $ temporarily shows. WTF. Amazon stop fixing things that aren’t broken.
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Needs a redesign

When I am in the middle of researching something or searching for an item to purchase and I need to click off the app for a moment the app should hold my place. I should not have to start my search completely over and lose my progress just because I had to check a text message. That feature is infuriating.

Also, when shopping at Whole Foods or from Amazon fresh the search should only show me items available from Whole Foods or Amazon fresh. Realizing that the soy sauce you added to your cart isn't going to arrive until next is needless frustration.
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Awesome

I love the Amazon app it works little better than the eBay app I just know that you still have to be careful with what you’re buying or selling

No m abre

Kiero entrar en Amazon

Still no Night/Dark Mode?

That’s my main gripe today. It seems every app and website I visit with some regularity, has a dark/night mode whereby one can see the listings with a dark background as opposed to bright white.

I opt for dark mode wherever it’s offered and use it 24/7, regardless of the time of day.

It’s do much less fatiguing on the eyes and overall nerves.

I might have stayed on longer.
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Slow shipping

I orders boots that were supposed to be here on Tuesday and then on Tuesday it said it would be delivered that day. Well now it’s Friday and it’s saying delayed not shipped yet. So I try to cancel the order. It won’t let me because it’s in the process of being shipped. I finally get ahold of a human and she tells me I just have to wait and there’s no way to see how long it will actually take. This isn’t the first time I or my family have had issues with things not showing up on time. Also I’m doing a 2 star review instead of 1 so they can’t just delete it.
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New phone app search results view changed

Search results changed from a nice quick grid view to a slow tedious one at a time scrolling of what they want you to see… if this is permanent, after years of regular loyal use, will be shopping elsewhere

service is terrible

no live chat. i shouldnt be receiving orders past 8 pm let alone 1040pm the last time

Slow

Hate the addition of AI and searching has become slow. The longer I spend on a search result the slower it gets and eventually the product selections won’t load. Super annoying.

Horrific Customer Support

Repeat cycle. Empty promises. Reading a script. Getting no where. Chatting and calling for same issues for 3 weeks. No resolution. Shop elsewhere.

Redesign is not user friendly

What happened?
Redesign is terrible. Don’t renew your Prime membership until you know you can successfully use the new version.
Locks up regularly and, when it produces search results, you have to somehow weed it out from the ‘what influencers are looking at.’ Maybe Walmart, Costco or Target remembered the customer.
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Keeps crashing & ordering items I didn’t order

App is slow and keeps freezing and crashing. So much so that I won’t even try to get back on the app to purchase the product I was looking at. Not worth it.
Edited to add: Twice now I’ve found items purchased in my orders that I did not order or authorize.