Amazon Shopping User Reviews

Customer Experience

Positive experience23.9% of reviews
Neutral9.3% of reviews
Negative experience66.9% of reviews

~ Based on 9,177 written reviews from the US App Store.

What users say

Is Amazon Shopping Safe?

Amazon Shopping appears safe based on user ratings. AppsHunter Safety Score for Amazon Shopping is 96/100.

This assessment is based on 8,427,266 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 8,427,266 App Store ratings for Amazon Shopping.

Is Amazon Shopping Legit?

Amazon Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Amazon Shopping is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Alexa for shopping

I’ve never been so dissatisfied with an app adding a new feature. The Alexa for shopping addition is completely useless, pops up when I already know what I’m looking for, and is impossible to turn off. It needs to be completely removed or easily turned off as I haven’t and will never purchase an item from it’s suggestions.
Show more

I’m can

Hear ‘nnn!!!!

Whole Foods in store code is now too many clicks away

The Whole Foods in Store code is too many clicks away off of a recent change. please revert

Recent Reviews Gone

They have now removed the consumers ability to look at recent reviews and are only showing the good ones.

Amazon has gone down hill so quickly that I’ve got whip lash from it….

AI “assistance”

As soon as I do a search, AI pops up with its “help” but doesn’t really help at all. It’s in the way. Please allow us to turn it off. It shouldn’t be a default setting for those of us who do not use AI or even Alexa for that matter.

Ai BS

WHY IS THERE AI BS IN MY SEARCH RESULTS?!? I didn’t ask for this!! F-off

BEST APP EVER!

Only way to shop for me

Negative reviews disappear before finishing

I’ve now found several times that if I’m writing a critical review about Amazon itself that before I get to the end of it it just vanishes from my phone screen. I’m sure it’s just a glitch of some sort, but it’s starting to feel intentional. I hope that’s not the case because I’m sure I’m not the only one that’s noticed and it’s not a good look for a company that relies on it’s Customer relationships and trust. Perhaps someone might look into that strange little glitch that seems to keep happening, only when I’m writing a negative review, about Amazon. But wouldn’t you know it: this one didn’t disappear. It’s almost as if there is some kind of intelligence monitoring and editing things…
Show more

GET RID OF THE AI

when i search, i don't get results page anymore, i get some stupid AI opinion on what i am looking for. i have to then proceed to my search results, simply to access the search i just searched. when i return items, using what used to be a quick and easy feature of amazon, i now have to reason with a robot to explain why i don't want the product (though i prefer my workaround of teaching AI new ways to swear, so to speak).
Show more

Get rid of the AI search

The AI search needs to go. It’s annoying and takes forever to show any results

Always there to help

Never had a problem even when I stuff up contact the help centre be nice to them please so easy

Amazon, the best

Thanks for having everything I need

Ts app is so good!!!

This is better then temu because amazon actually has almost anything even the ns2 mario kart bundle and they refund too if u dont like the item!

Search filters are absolutely useless

For eg when searching for furniture it will not allow filtering by dimensions! Whoever designed these need to do a better job

Just want to search for items, not get an AI generated paragraph

All I want to do is search for items that I might want to buy. Now I have to get around Alexa AI. I don’t want an AI explanation of what I am searching for.
And there is no way to disable it as it is integrated into the app. Users should have the choice to disable it if they do not want to use it.

Search AI

The new AI feature on the app is the worst thing possible. Shoving more AI down our throats.

Alexa For Shopping Unacceptable

The forced integration of "Alexa for Shopping" has degraded the app experience to an unusable level. The forced integration of "AI assistants" is unacceptable, especially with no option to remove it. I've uninstalled the app.

one star

get rid of alexa for shopping. get rid of AI garbage completely. nobody wants it

New update sucks

I use Amazon to shop on Amazon not to be directed to 1,000 different websites while searching for products. Will this poor integration be the downfall of a powerhouse?

Horrible AI Search

Unable to turn iff the AI search feature. Don’t want to be forced to use it.