Hardly works
Bikes often have broken shifters, brakes, or twisted handlebars. On some there is no tread left, the tires are never changed.
The app itself is slow. Often when renting a bike the lock doesn’t open. Pressing on the open lock button works, but with a delay of about 90 seconds.
Also a lot of the time the motor on the bikes won’t turn on, and there is no way to reset it.
The report issue button sometimes doesn’t work (Literally throws a cryptic error message “BikeKit.HttpObjectSource.Error error 0.”) and even if it did, I’m not sure anyone reads them.
The handlebars are all sticky, the seats are dirty, tires usually deflated
Some customer service exists. It’s not great but doesn’t suck more than the service itself.
The app itself is slow. Often when renting a bike the lock doesn’t open. Pressing on the open lock button works, but with a delay of about 90 seconds.
Also a lot of the time the motor on the bikes won’t turn on, and there is no way to reset it.
The report issue button sometimes doesn’t work (Literally throws a cryptic error message “BikeKit.HttpObjectSource.Error error 0.”) and even if it did, I’m not sure anyone reads them.
The handlebars are all sticky, the seats are dirty, tires usually deflated
Some customer service exists. It’s not great but doesn’t suck more than the service itself.
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Perfect experience
I was able to rent the bike within 5 minutes maybe - everything works like a charm. Could not be happier with the app.
Hardly works
Bikes often have broken shifters, brakes, or twisted handlebars. On some there is no tread left, the tires are never changed.
The app itself is slow. Often when renting a bike the lock doesn’t open. Pressing on the open lock button works, but with a delay of about 30 seconds.
Also a lot of the time the motor on the bikes won’t turn on, and there is no way to reset it.
The customer service is quite good though, but would be nice to have to call them less.
The app itself is slow. Often when renting a bike the lock doesn’t open. Pressing on the open lock button works, but with a delay of about 30 seconds.
Also a lot of the time the motor on the bikes won’t turn on, and there is no way to reset it.
The customer service is quite good though, but would be nice to have to call them less.
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Excelente experiencia
Las bicis van fenomenal y hay muchas ubicaciones para devolverlas. Las bicis van mucho mejor que las del bicing! Que bonita apuesta por TMB y AMB.
Trash
Have the developers ever heard of QA? A child can make a better app with ChatGPT







