Clunky interface
This app is terrible compared to what other plans have. And there is no way to add your insurance card to Apple Wallet. The interface is clunky and poorly designed. It’s slow and buttons are covered by design elements. Very poorly designed and poorly built.
Bbindigok
Where to file claims?????
There is nowhere to file claims
SSon!!!!!
Response from developer
We apologize for any issue you might be having! Please contact AmeriBen Engage at (800) 786-7930 for assistance. We want to ensure you get taken care of.
No
This app glitches way too much. I only open it when I’m having problems, and it makes whatever my original problem is feel worse.
NSNo Shade1
Response from developer
We apologize for any issue you might be having! Please contact AmeriBen Engage at MyAmeriBen.com or (800) 786-7930 for assistance.
Not intuitive
Have struggled with this app since my employer switched to Anthem. Not user friendly with clear links.
Hhsyhwbysh
Response from developer
Hi, we apologize for any issue you might be having! Please contact AmeriBen Engage at MyAmeriBen.com or (800) 786-7930 for assistance.
Red tape
You are making me jump through so much red tape to get a claim paid for a covered procedure. It has been almost a year and multiple appeals and medical letters of necessity sent and each time I call or the provider calls there are more forms that suddenly need to be completed. This is ridiculous!
Kkitorange
Response from developer
Hi, we apologize for any issue you might be having! EOBs are mailed to members. EOB information can be provided over the phone, please contact AmeriBen Engage at MyAmeriBen.com for assistance.
