American First Mobile User Reviews

American First Mobile
American First Mobile
American First Credit Union

Customer Experience

Positive experience55.3% of reviews
Neutral6.6% of reviews
Negative experience38.2% of reviews

~ Based on 76 written reviews from the US App Store.

What users say

Is American First Mobile Safe?

American First Mobile appears safe based on user ratings. AppsHunter Safety Score for American First Mobile is 96/100.

This assessment is based on 1,957 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 1,957 App Store ratings for American First Mobile.

Is American First Mobile Legit?

American First Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for American First Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

πŸ’―

The best credit union bank

OTP every login

Login in every time I have to send sms why?

Easy to navigate

Easy to navigate, saves time

Review

I love this app and this credit union

Great App

Very easy to use!

Zelle

Need to be able to use AR codes for Zelle for a 5 star review

bank reviews

Excellent services

Primary

Love the new app

Terrible

Yes they have improved this app but it only works sometimes and never when you need it most

Steven Molina

The employee at the American first credit union in Eastvale , California are always very friendly and willing to help.

Great choice

I have been a member for over 30 years . Never had a problem with them until recently. Since august of 2024 I have had problems with fraudulent transactions. But other than that , they’re excellent in customer service 95 percent of the time .

Interface

Great interface!!!!

Great!!!!

It was a big change, however enjoying the stability of the new version of the mobile app compared to the old version is amazing.

system upgrade broke everything

whatever update they pushed out broke the system. 4 day update for this? I already went to the bank to fix my account, and now it looks like I need to go again.

Website website

I like the website a lot better before you updated it. I can’t go back and look at my banking account activities or if I can I don’t know how.

Disappointing

I’ve been a member of this credit union for years and have generally been satisfied, but the recent update to the online banking site is a major disappointment. The new layout is confusing and doesn’t show any of my transactions, making it impossible to keep track of my finances. This update was supposed to make things easier, but it feels like a step backward. I hope this is just a temporary glitch, but if not, I’d strongly urge the credit union to reconsider this change. The previous system worked just fine, and I’d appreciate a return to something more user-friendly.
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Zelle feature missing in the new update?

I noticed the Zelle feature is missing in the new update. I’ve tried logging in the app and also mobile banking on my desktop but I cannot find Zelle. It is becoming very inconvenient. I downloaded the Zelle app but it keeps redirecting me to the American First Credit Union app. Also blocking all services during the maintenance is just unbelievable. Time to look for another financial institution!
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No Zelle???

What happened to Zelle?

WHY

WHY DID EVERYTHING CHANGE?! IT WAS EASIER TO USE FACE ID TO GET INTO THE APP AND NOW I GOTTA GO THROUGH LOTS OF PAPERS JUST TO RE LOGIN AGAIN?! MY RENT WAS DUE LAST THURSDAY AND I HAVENT BEEN ABLE TO PAY IT BECAUSE OF THIS "ERROR"

Zelle?

Did we lose Zelle?