Very weak App
The app is very weak and basic and needs a massive enhancement.
Be careful: AMEX KSA claims that 1 USD = SAR 3.75 (Fixed). While in fact they charge you SAR 3.76 when you settle the amounts via SADAD, without any further notice!
Be careful: AMEX KSA claims that 1 USD = SAR 3.75 (Fixed). While in fact they charge you SAR 3.76 when you settle the amounts via SADAD, without any further notice!
Super silly experiences
I’ve requested to be enrolled to the rewards program, and i got a confirmation email alongside the balance (points). When I requested the first order i got a response that I’m not eligible as I’m not a member! Emails are there and I’ve shared a copy of these emails to the senders with no response, over two weeks, no body came back with a solution no matter what!
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Useless app
Useless app unfortunately, you can’t do much with it, error messages every time you try to do anything. Not user friendly at all.
+ useless customer service (in case you want to know)
+ useless customer service (in case you want to know)
Worst customer service ever
I can’t even cancel my account!
Less than basic app
Less than basic app and no Apple Pay for the Amex card
In addition no proper control of all of your cards
Truly a shame to have AMEX name on it.
In addition no proper control of all of your cards
Truly a shame to have AMEX name on it.
