Keeps crashing!
This app already is not the greatest. There could be so much potential. I got an alert earlier about a transaction and I’ve been trying to load it on and off for hours and nothing!!
Issues
Not allowing me to see pending alerts.
Disappointed
The app used to work 100% of the time until they had a software conversion. Now it never works.
TERRIBLE USER EXPERIENCE
This app is absolutely terrible! When presented with a transaction that you have to approve or deny, it doesn’t tell you that if you deny a transaction it DEACTIVATES YOUR CARD WITHOUT YOUR CONSENT!!!! It is beyond frustrating! Now I have to call in to have them activate my card! This is beyond unprofessional! And this is about the last straw I’ve had with their poor customer service!!!!
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Needs an update
This app hasn’t worked right in more than a year! It always shows multiples of the SAME PENDING TRANSACTIONS! No one has time to call and go through 500 transactions just to get to one. This app is so useless. My screen is always blank or I can’t even pull up a notification list or history. It hasn’t been updated in two years! Did they fire their mobile app dept?!
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Used to be great
They don’t make them like they used to?
YEARS AGO, This app more than once was the reason we caught fraudulent activity on our debit cards, and were able to immediately shut them off. But NO MORE! No more notifications, no more approvals, JUST
“Alert. The request did not succeed! The response status was: 500 Internal server error”
That’s all it really likes to say no matter what I do!! — I’ve given it over a year to correct and it hasn’t , so I’m deleting it!
YEARS AGO, This app more than once was the reason we caught fraudulent activity on our debit cards, and were able to immediately shut them off. But NO MORE! No more notifications, no more approvals, JUST
“Alert. The request did not succeed! The response status was: 500 Internal server error”
That’s all it really likes to say no matter what I do!! — I’ve given it over a year to correct and it hasn’t , so I’m deleting it!
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Annoying
Every time i use my card i have to accept a transaction. Then a weird error code pops up then i get 50 texts about fraud alert…even when i use the card IN PERSON! Deleted this app…ill just deal with the phone calls from now on
Doesn’t show cards on my account.
Called and called no one knows how to get correct needs taken care of down.
Concept cool; functionality HORRIBLE
The convenience & concept of the app is great, but it needs to be developed more! Even with deleting the app & re-downloading it still glitches more than it actually successfully works, & it is sooo irritating. I hope that it gets fixed soon as it as been dysfunctional for years.
Getting worse over time
This used to work fairly well. Now it does very little. It will only show one card at a time, and there’s no controlling which one it shows. If you deactivate a card you might not be able to pull it back up when you need to use it again.
It no longer shows transactions, and it can’t be used to authorize the ones the system flags. That now has to be done on the phone through an IVR system. This app is quickly becoming pointless.
It no longer shows transactions, and it can’t be used to authorize the ones the system flags. That now has to be done on the phone through an IVR system. This app is quickly becoming pointless.
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NONOPERATIONAL! PLEASE UPDATE!
This app does NOT work and HAS NOT worked for almost a year. The last app update was more than 2 years ago.
Apple just released iOS 18 and now AmFirst Alerts is completely unusable. Nothing loads, multiple bugs/issues, poor interface and layout.
Please fix it ASAP! Burn it to the ground and start fresh.
This app is extremely helpful when it is running properly. It’s annoying and frustrating when the app continues to send push and text notifications but the app user is unable to approve or deny any transactions.
This is a huge problem if you receive transactions that are fraudulent because it is unable to alert the company and put a hold on your card/account.
PLEASE HELP! 🥴🙏🏼📵
Apple just released iOS 18 and now AmFirst Alerts is completely unusable. Nothing loads, multiple bugs/issues, poor interface and layout.
Please fix it ASAP! Burn it to the ground and start fresh.
This app is extremely helpful when it is running properly. It’s annoying and frustrating when the app continues to send push and text notifications but the app user is unable to approve or deny any transactions.
This is a huge problem if you receive transactions that are fraudulent because it is unable to alert the company and put a hold on your card/account.
PLEASE HELP! 🥴🙏🏼📵
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Non-functional
The app barely let me sign in, there is barely anything actually in the app, and there a million bugs. It barely let me sign in.
Alerts
Alerts don’t come through when there are transactions on my account
It’s a No!
Terrible app!!! You can cut your card off/on but what they do not tell you is the last day of the month you won’t have access to your own funds due to “maintenance” so just don’t plan to go anywhere or do anything with your money on the last day of the month because the app will not let you turn your card off or on.
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Terrible
It locks my card without my permission and freezes and unlinks my card
Terrible
I hate this app. They need to fix this app and make more useful. The times you actually need your card to work, they’re updating the system. Every night around the same time they claim they’re updating the system which prohibits you from turning your debit card on or off. This is a terrible idea and they have yet to make changes.
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Won’t allow me to activate debit card
App allows you to smoothly deactivate card but glitches and won’t let you activate card.
The worst
I got to my app to activate my card and guess what? It says my card isn’t linked. So I go to the register part of the app and it’s showing a tab where I can click to unregister my card. Yet my card isn’t showing linked. I try n make an online purchase… guess what? It was declined. So basically my card still linked to the app and I don’t have access to activate it. Oh it’s the weekend so I won’t get to deal with customer service till Monday. This is absolutely insane.
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Help
I use to have it set where I could get text messages everything A transaction was made but now it’s stopped and I can’t find it on the app and I don’t want to use this. Has anyone found a way to get notifications to their number?
Why’d they make this?
Horrible. No type of instructions on how to use the app.
