Zero Customer Service
God forbid you have any issues with your order or even just a simple question, getting in contact with anyone from this company is impossible. I’ve ordered from Amuse many times and almost every single time there is an issue. I’ve taken months away from Amuse hoping it would improve over time but it doesn’t. The help center is just a bunch of useless articles of what to do when there’s an issue with your order or account and it is less than helpful with the generic information. It would be nice to actually have a customer service team instead of this stupid “robot” that doesn’t help in any way.
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If you want a delivery fast, don’t use this.
Used this app several times before in the past. At first it was awesome because you could get a delivery in a couple hours, then after a while it turned into having to place the order a day or 2 ahead of time. I stopped using it for a while but just tried it again and the app doesn’t even load! All I get is a blank white screen. I’ve deleted and redownloaded it several times with the same result. Don’t waste your time with this service.
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Soooooo buggy
The service and products from Amuse is top notch, that I will say.
The app and the website need a lot of work. I’m trying to clear my shopping cart so I can place a new order and I keep getting an alert that I’m going to be over my purchase limit, when I am not. The app/site are also glitchy when I try to add certain products. It makes it very hard to place orders. Please get this resolved.
The app and the website need a lot of work. I’m trying to clear my shopping cart so I can place a new order and I keep getting an alert that I’m going to be over my purchase limit, when I am not. The app/site are also glitchy when I try to add certain products. It makes it very hard to place orders. Please get this resolved.
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An ex amuser who hates amuse
This app its drivers and customer service is so unreliable, how are these people still allowed to operate a business.
Worst company
Sold me expired pods. Trying to exchange or credit. Been trying for 11 days over email with customer support. Been giving me fake codes. Removing cash payment or debit payment when i try to do what there support says. Playing with customers in bad way. No real human experience done mostly by bots
