Horrible and buggy
Useless buggy heavy app
Hope make it better within 20 years
You know what the real problem is? Every single step to get something basic done feels like punishment. Want to reach DSL customer support? First, you’re forced to recharge your already pathetic, limited bundle. So if it’s urgent—too bad. Pay first, talk later.
Then comes the genius-level management decision: to renew your monthly mobile plan through the app, you need internet. Imagine that—needing internet to buy internet. It’s like hiring clowns to run a circus they don’t even understand.
And speaking of hiring, it’s clear you’ve staffed this operation with the most unqualified people possible. People who accepted roles they don’t grasp, who design processes that make zero sense, and who somehow think customers should jump through hoops for the privilege of paying.
This isn’t just bad service—it’s a masterclass in how to frustrate loyal users, waste their time, and prove that the people behind this app have no clue what their roles are supposed to achieve.
Then comes the genius-level management decision: to renew your monthly mobile plan through the app, you need internet. Imagine that—needing internet to buy internet. It’s like hiring clowns to run a circus they don’t even understand.
And speaking of hiring, it’s clear you’ve staffed this operation with the most unqualified people possible. People who accepted roles they don’t grasp, who design processes that make zero sense, and who somehow think customers should jump through hoops for the privilege of paying.
This isn’t just bad service—it’s a masterclass in how to frustrate loyal users, waste their time, and prove that the people behind this app have no clue what their roles are supposed to achieve.
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HORRIBLE
The biggest problem with internet service in Egypt is still the lack of unlimited internet packages. In 2026, it’s frustrating that customers have to constantly monitor their usage, buy extra quota, and worry about running out of data before the end of the month.
Does the job
Easy and never had any issues renewing balance, data etc
Chat screen never works
I try to chat with Vodafone customer support, but the chat screen never works. Just a blank white screen. Any way to solve this issue?
سوهاج
سوهاج
Customer service
Customer service not working in chat than before I don’t know why you stopped contacting with customer service for live chat !?
تطبيق عقيم
تطبيق غاية في السوء وخدمة عملاء أسوء ما يكون
تطبيق ممل
يعني ايه ابقى مجبر اعمل تحديث للبرنامج عشان يفتح
افرض على سفر او على طريق وسايق ومستعجل اعمل تحويل لحد او اجدد الباقة ومتعطل
تعطلوني اكتر يا معدومي الفهم ليه
+ النوافذ الاعلانية لما اعملها تخطي مره ولا مرتين خلاص بقى خلو عندكم دم
انتوا بتقدموا خدمة مدفوعة مقدماً محدش فيكم بيتفضل علينا بحاجة
تطبيق ممل زي ال صمموه
احب اضيف ان دا اوسخ تطبيق ف الدنيا لنفس السبب ال فوق
افرض على سفر او على طريق وسايق ومستعجل اعمل تحويل لحد او اجدد الباقة ومتعطل
تعطلوني اكتر يا معدومي الفهم ليه
+ النوافذ الاعلانية لما اعملها تخطي مره ولا مرتين خلاص بقى خلو عندكم دم
انتوا بتقدموا خدمة مدفوعة مقدماً محدش فيكم بيتفضل علينا بحاجة
تطبيق ممل زي ال صمموه
احب اضيف ان دا اوسخ تطبيق ف الدنيا لنفس السبب ال فوق
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Worst app ever
Worst app ever
App Shop is very bad
The whole app doesn’t reflect a big company like Vodafone where we expect to see a user friendly app with easy access even to customers support or help, it only contains the named robot chat which is stupid and useless in case the complaint is not listed
I am trying to purchase a mobile phone from the app shop and it’s stuck on an rejected transaction even not going through the payment process, even tried from a browser and the same happens!
I am trying to purchase a mobile phone from the app shop and it’s stuck on an rejected transaction even not going through the payment process, even tried from a browser and the same happens!
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Bad user interface
Bad user interface
Something wrong
After updating the app not work
Doesn’t work!!
App doesn’t work!!
App is not working!
On iOS 16 and iOS 17 After the latest update the app has been crashing again and again everytime we try to open it and won’t be open, even after reinstalling it! Please fix this issue. Thanks
Does the job
I feel like this app is egged on way too much. It has Apple Pay, isn’t hard to use and frankly a lot better than the likes of Etisalat and WE
First from Day One, Leading Every Service and Innovation
Ana Vodafone🎖️
The app lives up to that slogan perfectly super fast, packed with the latest features, and makes managing my account a breeze, from bill payments to exclusive offers, it’s top notch.
Keep leading the way,
Ana Vodafone 🫵🏻❤️✨
The app lives up to that slogan perfectly super fast, packed with the latest features, and makes managing my account a breeze, from bill payments to exclusive offers, it’s top notch.
Keep leading the way,
Ana Vodafone 🫵🏻❤️✨
Johnson
It is nonsense and very week customer service in Cairo in Waha city.
The long wait and poor service with insufficient response.
Guys bring professional customer service here or else you will lose customers.
The long wait and poor service with insufficient response.
Guys bring professional customer service here or else you will lose customers.
Client
The worst ever
Very bad
Omg are you serious Your service is very bad and this **** App is so miserable and so slowly, I'm so frustrated.
