Worst banking app
This is quite literally the worst banking app I have had to use. You will log in and it’s just a white screen. Nothing will load. This happens over half the time you try to use the app. I absolutely hate it. I’ve considered changing banks because this app is so awful.
Update: since making this review the bank has been really responsive and trying to trouble shoot this issue. It sounds like this is a problem with only iPhones.
Update: since making this review the bank has been really responsive and trying to trouble shoot this issue. It sounds like this is a problem with only iPhones.
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App not so great
Great bank…not so great app. 50% of the time I check this app I can’t get my balance which is mostly why I use it. Having to wait a couple days until it works again kind of defeats the purpose
App needs updating bad!
I love the bank itself but this online banking app needs some updating or something. Even when I just try to view my balance, it is constantly telling me, “error, try again later” or “sorry not available at the time”. It’s super inconvenient and frustrating. I can’t even deposit anything, it tells me, “accounts not available”! Please someone fix this!
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Trouble logging in
I have no choice but to use this app as this is my bank and I use it constantly to track my accounts.
I have an iPhone, not the latest model but fairly new and I keep up with all software updates.
However, I struggle with logging on. I constantly have to delete the app and reload and start over with logging in and registering my device. I can do it a couple times without all that but within a couple of days, my accounts won’t open up, it will be stuck in the download mode. And then I’m back to deleting the app and setting up all over again. This has been happening quite often over the past 6 months and I’m very frustrated and I’m stuck using this app because it’s the only way to my bank accounts.
Please fix this!
I have an iPhone, not the latest model but fairly new and I keep up with all software updates.
However, I struggle with logging on. I constantly have to delete the app and reload and start over with logging in and registering my device. I can do it a couple times without all that but within a couple of days, my accounts won’t open up, it will be stuck in the download mode. And then I’m back to deleting the app and setting up all over again. This has been happening quite often over the past 6 months and I’m very frustrated and I’m stuck using this app because it’s the only way to my bank accounts.
Please fix this!
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Response from developer
We apologize about the issues with our app. Please contact our Customer Care Center at 866-433-0282, and they will be happy to assist you, Monday-Friday 7am to 6pm MT, Saturday 8am-noon MT.
ANB great job
The updated app is working wonderfully. Makes my life so much easier.
Lots of Fails
The app often fails to load. For some reason, this seems to be true on weekends. You can almost count on not being able to see banking information for 24-48 hours. And the help lines are not available. Constantly have to delete and reload the app to get it to work.
ANB rocks!
This bank is absolutely amazing! Super easy to use online banking app!
Mobile Deposit
I can’t see what check I deposited on the website and there’s no way to put a note on Deposit
Love the application
Very easy to use…
Awesome and easy to use!
I have used multiple online banking mobile apps and this is by far the most simple and user friendly but also very visually pleasing and modern looking.
There is nothing worse when out and about and not being able to access your accounts and I have yet to have that problem.
There is nothing worse when out and about and not being able to access your accounts and I have yet to have that problem.
Nick Brocker
The most spectacular advantage of banking at ANB are the people who service you in Glenwood Springs. Johnny and the tellers are awesome. Greeted by your name when you walk into a bank. And you are just an everyday customer. An exceptional pool of people work in Glenwood. It’s unusual to get that kind of service in Colorado. The App is awesome as well. (I am 76. I’ve had years of experience with banks.) I should add. I recommend ANB to everyone when banking comes up in the conversation.
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Easy to use
The ANB app makes it easy to keep track of my accounts, transfers and deposit funds
Love the convenience
I love that I can deposit checks, transfer Balances, and check my account activity from anywhere I am at.
Clean formatting, easy to navigate
Really like the update! Format is very clean and easy to navigate.
ANB Bank mobile app
I love this app. It’s so convenient easy to use!
Not really functional
It works ya, but you can’t control your card, you have to write a letter just to add a new acct to the same control board, to even get to talk to somebody is a task, when you click on the ask a question button on a certain transaction it lets you write what you want to then errors out and deletes what you wrote and never sends it and you have to get a whole other app just to even see your debit card details.
It’s really annoying!
It’s really annoying!
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👍🏼
The new version does everything I ask it to, and so far is more responsive and I have yet to encounter an error
ANB Bank Mobile App
Doesn’t always load accounts. Freezes after sign in during loading of accounts and home page.
Unstable
Frequently gives “unknown error” and “api error” with no explanation and no way around it. App crashes periodically. There’s no tech support or bug reporting available, it just routes you to the website and to bank customer service.
Can’t login without it crashing
It was working fine for a couple of years but within the passed month every time I login the app just crashes. I’ve redownloaded it multiple times but it hasn’t fixed it.
