Worst banking app
This is quite literally the worst banking app I have had to use. You will log in and it’s just a white screen. Nothing will load. This happens over half the time you try to use the app. I absolutely hate it. I’ve considered changing banks because this app is so awful.
Update: since making this review the bank has been really responsive and trying to trouble shoot this issue. It sounds like this is a problem with only iPhones.
Update: since making this review the bank has been really responsive and trying to trouble shoot this issue. It sounds like this is a problem with only iPhones.
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App not so great
Great bank…not so great app. 50% of the time I check this app I can’t get my balance which is mostly why I use it. Having to wait a couple days until it works again kind of defeats the purpose
App needs updating bad!
I love the bank itself but this online banking app needs some updating or something. Even when I just try to view my balance, it is constantly telling me, “error, try again later” or “sorry not available at the time”. It’s super inconvenient and frustrating. I can’t even deposit anything, it tells me, “accounts not available”! Please someone fix this!
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Trouble logging in
I have no choice but to use this app as this is my bank and I use it constantly to track my accounts.
I have an iPhone, not the latest model but fairly new and I keep up with all software updates.
However, I struggle with logging on. I constantly have to delete the app and reload and start over with logging in and registering my device. I can do it a couple times without all that but within a couple of days, my accounts won’t open up, it will be stuck in the download mode. And then I’m back to deleting the app and setting up all over again. This has been happening quite often over the past 6 months and I’m very frustrated and I’m stuck using this app because it’s the only way to my bank accounts.
Please fix this!
I have an iPhone, not the latest model but fairly new and I keep up with all software updates.
However, I struggle with logging on. I constantly have to delete the app and reload and start over with logging in and registering my device. I can do it a couple times without all that but within a couple of days, my accounts won’t open up, it will be stuck in the download mode. And then I’m back to deleting the app and setting up all over again. This has been happening quite often over the past 6 months and I’m very frustrated and I’m stuck using this app because it’s the only way to my bank accounts.
Please fix this!
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Response from developer
We apologize about the issues with our app. Please contact our Customer Care Center at 866-433-0282, and they will be happy to assist you, Monday-Friday 7am to 6pm MT, Saturday 8am-noon MT.
ANB great job
The updated app is working wonderfully. Makes my life so much easier.
