Only use if you want to be out money
I found out that it wasn’t telling me that my online check deposits through the app were failing right when depositing like it’s apparently supposed to. Also the bank doesn’t send out emails about failed deposits so you just don’t know and lose that money. I feel like it’s insanely irresponsible. I called customer support and they’re no help at all.
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Cliches stupid app!
Just a bad app, seems to always be buggy.
NSF
Why don’t you notify me before the money is taken and why don’t you just take the money out of my savings account rather then to charge me!!!
App
I have had way to many problems with this app. I was unable to add billers and had to go ask for help at the branch. Even they were unable to add them so they had to call support, support couldn’t figure it out and they had to manually enter the billers in on the computer at the branch. Now when I go into pay bills to adjust an amount I sign in go to pay bills and I get the spinning wheel and after a lengthy wait the app just closes down and I’m back at my phones Home Screen. I have turned off and on my phone I’ve reset network settings I’ve deleted and reinstalled the app and still nothing. I called for technical support and after talking for almost 30 minutes the tech said everything is fine I don’t have a problem! But it still doesn’t work, he said I should delete the app and reinstall, already tried that but okay, I did it again and still it doesn’t work. He apologized and said sorry there’s nothing he can do. I’ve been trying to use the app anyway and today I got tired of not being able to use my app so I started a chat. It lasted almost 30 minutes again and I got the same answer everything is fine just delete and reinstall. I did it again and guess what? The definition of insanity is true, I keep being told to do the same thing over and over and somehow expecting a different result.
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Easy
It’s so user friendly
