Worst App Ever?
This might, and I emphasize might, not be the worst app I have ever had. Without a doubt though it is the worst app for thousands of dollars of cost for me.
I have two APOs in two places, so obviously on two wifi SSIDs. I am the only person cooking in each place. Both of the ovens are in my name.
Anova will not permit me to have both ovens associated with the app. Every time I go to the other place (which is several times a month) I am forced to disconnect from one oven and connect to the other oven. Come on Anova! Why will you not permit two connections?
Do you not want customers to support you by buying multiple products? Or do you just want to not support the customers who support you?
What is worse, connecting the app to the oven each time is hit and miss. Sometimes it connects smoothly. Sometimes, like what prompted this review, it simply refuses to connect the APO. I spent so much time trying to connect yesterday that my wife finally told me to go pick up a pizza because she wanted to eat before bedtime.
Anova support has been worse than useless. I say worse than useless because I tell them what I have done (update the app, make sure other oven is disconnected, turn off VPN, reset Bluetooth on my phone, unplug oven, etc.) only for them to tell me to do exactly what I just to,d them I had done.
I am happy with the Anova hardware, but Anova ought to get some high school student to rewrite their app as a school assignment.
I have two APOs in two places, so obviously on two wifi SSIDs. I am the only person cooking in each place. Both of the ovens are in my name.
Anova will not permit me to have both ovens associated with the app. Every time I go to the other place (which is several times a month) I am forced to disconnect from one oven and connect to the other oven. Come on Anova! Why will you not permit two connections?
Do you not want customers to support you by buying multiple products? Or do you just want to not support the customers who support you?
What is worse, connecting the app to the oven each time is hit and miss. Sometimes it connects smoothly. Sometimes, like what prompted this review, it simply refuses to connect the APO. I spent so much time trying to connect yesterday that my wife finally told me to go pick up a pizza because she wanted to eat before bedtime.
Anova support has been worse than useless. I say worse than useless because I tell them what I have done (update the app, make sure other oven is disconnected, turn off VPN, reset Bluetooth on my phone, unplug oven, etc.) only for them to tell me to do exactly what I just to,d them I had done.
I am happy with the Anova hardware, but Anova ought to get some high school student to rewrite their app as a school assignment.
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Versatile
Have had this Ver 1 oven for a long time and it continues to be a well used appliance. Mostly use the sous vide mode for fish, meat and root vegetables - and for proofing dough. The sequenced cooking I have also used a lot! So a great investment.
So functional!
Loving the new updates to the app. The AI functions are fairly accurate and seem to be always improved with each use. I love that my recipes are automatically saved as well.
Latest update
I now have a black screen after the latest update.
Oven sucks. App sucks
My oven broke twice now. First time it just wouldn’t turn on anymore and got a warranty. Water reservoir cracks too cuz of the heat. Second oven the front panel stopped working so I can only control on the app. App is annoying too- when you stop the oven to change the settings, it resets to the default settings every time. And right now my app won’t even turn on so my oven is unusable. Customer care won’t do anything for me even though I’m willing to pay for parts
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