No more support
The app has no support making it useless, you no longer get notifications of activation so always miss visitors now if we’re not in, I’m glad I did not pay for the bell and it was a free extra, I’m going to buy a ring bell instead
Beware!
Beware! Don’t buy or use this. It’s rubbish, it’s always been rubbish, it always fails and doesn’t send you pushes in a timely manner and when you tried to connect it won’t connect. The HelpLink domain in the App Store is now up for sale! Do not buy any software or device from these people because they are gone.
My device now doesn’t work at all..
At present the app is not working at all it constantly wants refreshing. It used to work but has degenerated until it doesn’t work at all at the moment. Do not waste your money on any device that uses this software because you will lose everything.
My device now doesn’t work at all..
At present the app is not working at all it constantly wants refreshing. It used to work but has degenerated until it doesn’t work at all at the moment. Do not waste your money on any device that uses this software because you will lose everything.
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Doorbell app needs update
The doorbell works fine, however the app has a lot to be desired. Pretty basic control over the doorbell and the firmware requires updating, as the time stamp is incorrect, with no way of correcting it on the app. There are also missing time zones from the setup menu.
Would be a good product with a little more effort put into the app to get the bugs sorted.
Would be a good product with a little more effort put into the app to get the bugs sorted.
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Password
We had a storm causing a power outage.
The camera still records and I can view in cloud but if I want to access it when someone has rung the bell, it states wrong password. I have tried to delete and reconnect as if unit is brand new and it keeps stating wrong password even when I’ve changed it…for the money spent it should work better or have a troubleshooting link. I Cannot find any info outside of manual that came with it.
The camera still records and I can view in cloud but if I want to access it when someone has rung the bell, it states wrong password. I have tried to delete and reconnect as if unit is brand new and it keeps stating wrong password even when I’ve changed it…for the money spent it should work better or have a troubleshooting link. I Cannot find any info outside of manual that came with it.
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My camera doesn’t work
My doorbell works once in 2 and my camera has not been working since the last update. Please fix this, at the price it costs, we would like to have something that works well.
