EXPERIENCE!
Avoid this car-sharing service.
I’ve been using car-sharing services in Prague for about 8 years, so I’m very familiar with how they work. Unfortunately, Anytime has been my worst experience.
Everything works perfectly until something goes wrong. Then you’ll quickly realize that the company is not on the customer’s side. In my experience, they rely on their Terms & Conditions to reject complaints instead of trying to resolve issues fairly. Any small mistake or technical issue can end up costing you money, and it feels like the company is built around that.
I’ve had problems with them three times, and every complaint has been rejected. In my latest case, I was charged for an overnight rental because of what I believe was a technical issue, yet my complaint was dismissed despite providing an explanation and even having a witness.
If you want a car-sharing service that treats customers fairly when problems arise, I recommend choosing Car4Way or Bolt Drive instead. This was my last time using Anytime.
I’ve been using car-sharing services in Prague for about 8 years, so I’m very familiar with how they work. Unfortunately, Anytime has been my worst experience.
Everything works perfectly until something goes wrong. Then you’ll quickly realize that the company is not on the customer’s side. In my experience, they rely on their Terms & Conditions to reject complaints instead of trying to resolve issues fairly. Any small mistake or technical issue can end up costing you money, and it feels like the company is built around that.
I’ve had problems with them three times, and every complaint has been rejected. In my latest case, I was charged for an overnight rental because of what I believe was a technical issue, yet my complaint was dismissed despite providing an explanation and even having a witness.
If you want a car-sharing service that treats customers fairly when problems arise, I recommend choosing Car4Way or Bolt Drive instead. This was my last time using Anytime.
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ach jaj
Appka hrozne seka a neni odladena. Bookol som si auto, mal som problém s platbou a medzitým si ho bookol niekto iný a musel som z auta odísť.
Great service with great support
I had been using Anytime ever since it appeared in Prague and had nothing but good experience with it. The cars are sometimes older, but more than good for driving around. I love the scooters, too, which are usually quite old as well, but still super fun.
When I had issues of any sort, the support was there and usually very helpful and are not hesitant to give you free credit for any inconvenience. Which is something the other popular car sharing in Prague does not have at all.
When I had issues of any sort, the support was there and usually very helpful and are not hesitant to give you free credit for any inconvenience. Which is something the other popular car sharing in Prague does not have at all.
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Friendly and good quality
I’ve used them several times and with any issues they have always been super friendly and helpful, good rates and good quality cars
Awful UX of registration
While going through registration process I realized how awful it actually is doing it in a form of chat. I'd love to see the map and app inside first before deciding whether I wanna register and give it all my personal data and identity. Ugh. And it's slow and CTA buttons in the chat are confusing bcz they're gray with opacity making it feels like it's disabled
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