Inadequate App
The website does ALL the functions you need to manage your snail mailbox, while the app only does a few…and not as well. This difference just billed me 3 times for the same request. I’m deleting it.
No plan information
When I log in there is no information to see regarding my plan and what’s included. There are constant adds that pop up.
Awful app
Constantly crashes
Required address verification kills this service
I’ve been Customer for a long time and love the customer service at the site where I have my box. However, at some point in recent years, the USPS has shifted the requirements so that you must verify the address that you’re forwarding your mail to. Which is really ridiculous since I can just walk in and pick up my mail with no verification required. Further, if I want to ship something to somewhere other than my home address, for example, to a sibling, or if I am traveling, I have to go through the whole reverification process all over again. It’s both a time and financial cost that I’m unwilling to bear and I’m going to close my account.
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Great App and Service
We’ve used this App for a few years and have never had any issues whatsoever. Works flawlessly and the support team is awesome!









